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Description

**Location:** On site at location listed in job posting.

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

Summary:

Performs the daily operational duties for the syndicated/participated, SBA and Energy loan portfolios.

Essential Duties and Responsibilities:

+ Coordinate applicable funding with partner banks to ensure funding occurs as agreed. Create accurate notices and fund subsequent loan advances in accordance with terms of credit agreement. Ensure funding entries are balanced and processed accordingly in ACBS

+ Monitor/Analyze daily reports to ensure records are maintained according to the activity of the borrower’s loan record.

+ Set up SOFR tranches and Letters of Credit on the Loan Accounting System according to pricing information received from borrower or lead bank.

+ Monitor all incoming notices from partner banks. Compare notice against Loan Source System for discrepancies. Research discrepancies and contact appropriate personnel with partner bank for resolution as needed. Update loan system accordingly to ensure proper financial reporting of bank balances and interest/fee income.

+ Monitor all incoming wires, identify and process as required (e.g. – Swap, Bonds, Syndicated or Participated loans, etc).

+ Check work previously submitted to confirm completeness and accuracy.

+ Manually calculate and prepare bills for internal customers as may be required.

+ Manually calculate and prepare bills for related fees (i.e. – unused commitment fees, annual administrative fees etc.). Monitor the collection of the fees and ensure they are posted to the Loan Source System or appropriate GL account accordingly for proper reporting of bank income.

+ Manually notify partner banks of all internal pricing changes and analyze incoming pricing changes from partner banks - ensure that the Loan Source System is updated accordingly, per the terms of the Credit Agreement.

+ Interact with lending staff and serve as relationship representative on behalf of the Bank with all partner banks to identify and resolve operational issues.

+ Prioritize individual daily workload to meet established deadlines.

+ Properly store and maintain all activity electronically, included but not limited to all information related to pricing changes, re-pricing and any required manual calculations.

+ Other duties as assigned.

Knowledge:

+ Strong working knowledge of SBA loan servicing and 1502 reporting.

Abilities:

+ Excellent verbal, written, and interpersonal communication skills.

+ Team player able to work effectively in a team fostered, multi-tasking environment.

+ Exceptional computer, internet and software application skills.

+ Exceptional client service skills.

Skills:

+ Impeccable customer service and customer centric focus.

+ Strong analytical and problem-solving skills.

+ Excellent verbal and written communication skills across all levels of the organization.

+ Proficient computer skills, especially Microsoft Office applications, such as Excel.

+ Attention to detail and ability to identify potential issues and escalate as needed.

+ Comfort with ambiguity.

Education and/or Work Experience Requirements:

+ Bachelor's degree in finance or related discipline required

+ 3 – 5 years of previous experience in syndicated loan portfolio processing and servicing

+ Knowledge of ACBS loan system a plus

**Hours** :

+ Monday - Friday

+ 8:00 AM - 5:00 PM

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_\_https:/www.firsthorizon.com/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .

Benefit Highlights

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Follow Us

Facebook (https://www.facebook.com/FirstHorizonBank)

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LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209\_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.