"Alerted.org

Supply Chain Senior Manager

Who we are?

We are a French pharmaceutical industrial group, recognized for making affordable healthcare products that improve and simplify patients’ lives to as many people as possible.

With 30 years of technological expertise, we position ourselves as a world leader in sterile single dose with 10 sites on 4 continents and more than 2000 employees.

Since 2013, our site Unither Manufacturing LLC. based in Rochester (NY), specializes in the manufacture of Blow-Fill-Seal, Liquid Stick-Packs, Pharmaceutical bottles, Tablets and Capsules. It has more than 300 employees.

Your role

Reporting to the GENERAL MANAGER NORTH AMERICA,

A. JOB SUMMARY:

The Senior Manager of Supply Chain is in charge of developing and managing end-to-end supply chain for the site. They lead coordination activities with purchasing, business development, production, quality control and quality assurance on site to ensure customer satisfaction in terms of timely delivery and quantities. The position requires both customer and strategic focus while providing daily tactical leadership and support to the organization.

The Senior Manager of Supply Chain is responsible for materials management, demand/production planning, warehouse and distribution functions. They manage inventory accuracy across all warehousing and manufacturing locations and manage and maintain all material master information within the ERP system. As part of data and material management, they oversee the Artwork and Packaging engineering department to create bills-of-materials, manage customer artwork changes during the products life cycle coupled with the standardization and optimization of packaging components to optimize the performance of the packaging lines while meeting customer requirements. They are responsible for coordinating, creating and developing optimized production plans to best use the available capacity while maximizing the output to meet the customer demand and the site financial objectives.

B. ESSENTIAL DUTIES / RESPONSIBILITIES:

Ensuring customer satisfaction in terms of quantities and delivery time

•Ensure customer satisfaction is meeting contractual requirements (>95% OTIF)

•Be the interface with customers in order to respect the defined satisfaction indicators

•Ensure the best negotiated customer service rate (annual and per machine objective)

•Ensure the application of the technical specifications and customer commitments with your team (Packaging Eng., Planning,…)

•Negotiate deadlines with customers in order to maximize service levels and OEE

•Ensure communication with customers on stock monitoring of consigned materials, destruction and other costs (artwork changes, Consigned materials…)

•Handle customer request(s) and follow up internally if necessary, in order to provide the appropriate response(s)

•Consider customer requirements and the site objectives to find the best compromise (price, quantity, need, performance)

•Leads Operational Business Reviews Meetings with customer focused on reporting of contract implementation and performance (OTIF, QA,…)

Organize, plan and manage internal and external logistics operations

•Define planning rules with Operations and Site Direction for efficient load levelling of the production lines and personnel

•Ensure the proper optimization of production schedules to maximize OEE (format change, campaigning, etc.)

•Make arbitration proposals in case of delivery/capacity disputes in collaboration with Business Development and Site Direction

•Optimize the use of existing planning and scheduling tools to improve efficiency, adherence and monitoring

•Supervise planners and scheduler to achieve schedule adherence and optimized capacity management

•Define appropriate production policies (campaigning, changes, etc.) and procurement rules (Minimum order quantity, Inventory level, etc.) to optimize production and inventory

•Ensure compliance with GMP and good distribution practices

•Ensure the implementation and monitoring of actions to improve and maintain the warehouses and their equipment, including the proper allocation of available resources

•Lead the S&OP process in collaboration with the Business Development and Operations department

•Ensure the corresponding configuration of the ERP (warehouse, material data, MRP...)

•Ensure that organizational (production cycles) and technical needs are anticipated and communicated.

•Integrate the planning of facilities and engineering work, development activities and qualification and validation activities in the yearly production schedule

•Ensure that scheduling and information meetings are set up to improve collaboration with all departments and achieve targeted schedule adherence (95%)

Manage and optimize all physical and digital flow from suppliers to customers

•Define the optimal organization of the whole department

•Responsible for guaranteeing the right level of RM, Packaging components and intermediate stocks based on the customers’ demands and company objectives

•Ensure compliance with GMP and good distribution practices, procedures, instructions, regulations and HSE rules.in all warehouses

•Collaborate closely with Finance, Sales and Purchasing Department

•Improve the operation of the logistics department (internal + cross-functional processes)

•Manage, input and manage the information system (JDE) and specific software (labels, planning, barcode management) for all Supply Chain related information.

•Oversee the Raw Material, Packaging Components and Finish Products delivery terms compared to needs

•Ensure that suppliers are given clear delivery schedules and expectations (Supplier OTIF, delivery days…) to optimize the use of warehouse resources and improve efficiency.

•Prevent supply disruptions while meeting inventory targets

•Ensure that internal customers (operations, development, QC…) have their products in a timely manner by coordinating the warehouse and distribution with other departments

•Ensure usage and completion of the Postproduction Tracking Tool to monitor batch release and guarantee products are shipped as per committed schedule

Manage Packaging Engineering Department (creation / modification / optimization)

•Define, oversee and optimize the overall flow and process of components and bill of material creation

•Guarantee and optimize the operational flow of packaging component from packaging development to chargeback management (artwork or specification change)

•Control the costs and charge back of packaging changes (based on customer or Unither's responsibility)

•Standardize packaging components and specifications (carton, labels, foils, shippers,…) as much as possible to support production Line performance

•Lead and measure the performance of the packaging process by means of reporting, shared and cascaded goals and objectives of compliance, deadlines, performance

•Ensure the capitalization of knowledge and the implementation of tools to help with creation/modification

•Ensure the compatibility of packaging for the formats common to all BFS lines during the creation of new products and all machine modifications

•Ensure the coordination of the various departments around the packaging approval flow

Develop and Manage the Team

•Develop the skills and autonomy of the team

•Ensure the adequacy of the team's training/qualification in relation to the job expectations

•Manage the team's schedule to guarantee operations support as needed

•Conduct annual appraisal interviews to evaluate the development and performance of your team

•Objectively analyze the performance of the team

•Define priorities in relation to means, resources and deadlines

•Motivate and recognize the staff based on performance and metrics

•Manage using clear goals and objectives and by building clear dashboards.

•Establishes processes, procedures and Key Performance Indicators to allow for efficient and effective management of the supply chain

•Lead change within your team and in the company

•Always look for improvement opportunities in all supply chain functions and tools to increase efficiency.

•Develop appropriate plans and implement changes.

Your profile

Minimum Education:

Bachelor’s degree in Materials or Supply Chain Management or Business Administration. Master's Degree preferred.

Minimum Experience:

7+ years of experience in leading supply chain management, including at least 3 years of supply chain team direct management experience, preferably in a medical device or pharmaceutical environment.

Experience with implementation of business systems, and ERP experience required (JD Edwards or SAP preferred). Preferred but not required: Certification in CPIM, CSCP, and/or CLTD

•Hands-on Manager, details oriented with a focus on fact finding and fact-based decision-making.

•Must have a clear understanding of inventory management systems and order fulfillment process.

•Must have demonstrated understanding of S&OP and Production scheduling

•Project management skills to lead or be part of cross-functional teams

•Negotiation skills and experience required to manage customers’ expectations

•Ability to simultaneously manage multiple products and activities.

•Knowledge of product manufacturing processes

•Knowledge of and compliance with applicable Quality System requirements

•Entrepreneur spirit who drives changes and transforms initiatives into practiced process

•Use of problem solving and analytical techniques such as SWOT, Root Cause and Fishbone required.

•Proficiency with Microsoft Office applications and ERP and WMS (Warehouse Management Systems)

•Ability to work collaboratively across the organization

F. PHYSICAL REQUIREMENTS/ENVIRONMENT:

•Must be able to work on a computer for extended periods of time.

•Traditional office environment, with frequent walking to other areas of the facility, including production areas, loading docks, and warehouse.

•Must wear safety glasses and other protective items as required.

Compensation range

150,000.00 - 170,000.00 USD

*The referenced compensation range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

A Smarter Total Compensation Package

At Unither, your base salary is just the beginning. Our Total Rewards include:

+ 100% employer-paid medical premiums (a $2,000–$6,000+ annual value)

+ 401(k) contributions: 6% match plus an additional 4% company-funded contribution

+ HSA contributions with wellness incentives

+ And more—because we invest in your health, your future, and your peace of mind.

It’s a package designed to reward impact—not just hours worked.

More Than Just a Paycheck

At Unither, we don’t just offer competitive hourly wages—we also pay 100% of your medical premiums.That means no paycheck deductions for your healthcare, which can be worth an extra $1 to $3.50 an hour in your pocket compared to jobs where you pay part of the premium.

Learn more about us:

We are a dynamic company driven by a spirit of victory and are therefore pursuing strong growth while maintaining a close relationship with our customers and employees.

Our culture is based on 5 values: Respect, Responsibility, Trust, Courage and Innovation. We are committed to bringing these values to life with our employees by granting them a high degree of autonomy in the exercise of their profession and by encouraging their initiatives.

We are committed to providing them with working conditions and atmosphere that is conducive to their development and the expression of their potential.

We propose you to integrate a site that values the meaning of work and that entrusts our employees with a high level of responsibility.

Join us and make a difference!

Unither is an Equal Opportunity Employer. We are committed to providing reasonable accommodations for qualified individuals with disabilities and to ensuring equal employment opportunity for all applicants.