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Description

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.

Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program Manager with Amazon, you will have the opportunity to develop the business requirements and influence the success of these partners. In this role, you will own operational programs related to our vendors, and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep need for stakeholder management, an ability to synthesize data and information, and communication across internal and external partners.

Key job responsibilities

- Design comprehensive program strategies that drive operational improvements and support business objectives

- Coordinate complex projects across multiple teams, ensuring seamless communication and alignment

- Leverage analytics to identify opportunities, track performance, and implement continuous improvements

- Proactively identify, assess, and mitigate potential challenges in program execution

- Communicate effectively with senior leadership, presenting clear insights and recommendations

A day in the life

Your day will be a dynamic blend of strategic planning, cross-functional collaboration, and problem-solving. You'll dive deep into program development, working closely with internal and external stakeholders to design and implement initiatives that improve our fleet's performance and reliability.

About the team

We are the Global Fleet and Products organization, dedicated to managing and supporting Amazon's Last Mile Fleet. Our mission is to ensure world-class vehicle safety and maintain 100% mission-capable vehicles through strategic, tactical, and technological innovations.

Basic Qualifications

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- Experience defining program requirements and using data and metrics to determine improvements

- Experience working cross functionally with non-tech teams

- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

- Bachelor's degree

- 5+ years of driving process improvements experience

- Experience in complex problem solving, and working in a tight schedule environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.