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Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is looking for a highly motivated Chief Engineer to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports AWS. Specifically, this team works to ensure that the data center's Mechanical/Electrical/Plumbing (MEP) operates at 100% availability, while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. This position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond site specific needs.

The CE manages small-to-medium projects from conception to completion. As well as own cluster-wide technical programs that monitor and maintain the effectiveness of DCEO equipment and staff. These projects and programs involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.

The CE directs, trains and supports EOT’s in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities

Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center

Operate independently with limited direct management

Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Centre Facility Manager as needed

Perform root cause analysis of equipment failures

Troubleshoot and report of facility and data sever-level events within internal SLA

Create and deploy new standard practices for EOTs, CEs, and vendor support teams

Provide training and guidance to EOTs

Ensure all safety procedures are adhered to by vendor and Amazon staff

Communicate complex technical information to a non-technical audience

Work cross-functionally across teams to effect cluster-wide performance improvement with our internal and external partners by designing and implementing processes, metrics, and programs that enhance the end to end employee experience

Collaborate effectively across teams to define strategy, goals, and obtain commitment to timelines and deliverables

A day in the life

Walk job sites in uneven terrain

Work at heights and from ladders

Regularly lift and/or move up to 40lbs; and participate in group lifts for 40lbs or more

Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance

Bend or twist the body into unusual positions while working

Perform physical tasks all day without becoming overly tired

Use hands to manipulate small wires and objects

Work in a noisy environment

Work at depths, such as under raised floors

Basic Qualifications

- 3+ years of vendor management experience

- 4+ years of relevant work in a data center or other critical environment experience

- 5+ years of data center engineering or operations experience

- 5+ years of Microsoft Office including Outlook, Word, and Excel experience

Preferred Qualifications

- 3+ years of construction or project management experience

- Electrical or mechanical Journeyman License

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, San Antonio - 96,000.00 - 166,300.00 USD annually