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This role works closely with a project team to assist with public-facing communications, stakeholder coordination, and outreach efforts across key phases of project delivery, including planning, design, preconstruction, and construction. The position focuses on executing established communication plans, supporting community engagement activities, and ensuring timely, accurate information is shared with external stakeholders, partners, and the public. This role is hands-on and collaborative, providing day-to-day communications support.

Essential Job Duties

* Develops and disseminates project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, construction notices, exhibits and presentations, ensuring consistency with approved messaging and branding standards.

* Supports internal communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing among project teams, partners, and internal stakeholders.

* Attend project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences.

* Coordinate project logistics, schedules, deliveries and scope execution and support communication distribution throughout program, and internal stakeholders.

* Verification of project components (i.e. permit verification, notice and permissions, and project requirements)

* Verifying that the contractors are delivering documents, phasing plans, site laydown, construction notices and other information per the contract documents

* Supports issue and inquiry management by tracking, monitoring, and reporting on public questions, complaints, and project-related concerns, escalating sensitive matters as appropriate.

* Assists with project-related stakeholder engagement initiatives and maintains organized records of internal outreach communications activities.

* Provides logistic project information to the necessary communications manager and regularly provides updates for Publication and external outreach purposes.

* Collaborate with Project Managers, Construction Managers and Contractors to align the logistics between projects and various project programs in coordination with Terminal Operations, Integrated Operations, Airfield Operations, Public Safety, and the Guest Experience team.

* Monitor construction activities between various projects and track operation limitations, mitigate funneling points, and elevate situations for project teams, development leadership and stakeholders.

* Coordination and reporting to global Construction Logistics Management for information and collaboration with other delivery support teams and project controls.

* Provide reporting to Executive Team and Airport Development Executives

Hardware/Software Knowledge:

* Superior working knowledge of Canva, Adobe Illustrator and InDesign

* Proficiency with Microsoft systems including Excel, Word, Power Point, Teams and Outlook

* Experience using email marketing platforms (e.g., Benchmark) to distribute public advisories and notifications

* Bachelor’s or master’s degree in communications, public relations, planning, journalism, marketing, or a related field.

* Minimum 10 years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects.

* Relevant professional licensure or certifications in public relations or related fields preferred.

* Excellent written, visual, and verbal communication skills.

* Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite).

* Proven ability to manage competing priorities in a fast-paced environment.

* Experience engaging with diverse communities, government agencies, and the media.

* Familiarity with public project lifecycles, phasing, and communication requirements.

* Strong organizational skills and attention to detail.

* Must pass a federal background check

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.