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Housekeeping Lead
- Bassett Healthcare (Cooperstown, NY)
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The best thing about this role
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
What you'll do
The Environmental Services Lead, under the direction of the departmental supervisor and managers, monitors services provided in Environmental Services. Environmental Services Lead will ensure the assistance and support Housekeeping staff and supervisor to our clinical partners and patients, families and visitors meets expectations and needs. The goal is to provide a safe, pleasant atmosphere for patients, physicians, staff and other clients. Enhances patient services in both direct and indirect patient care by providing support to patients and health care team members. Housekeeping staff and Leadership will have interaction with patients in a positive and informative manner. Performs cleaning duties in all areas of the Bassett Healthcare Network. Understanding and performance of all safety, infection control, and administrative policies is required. Travel to regional sites as needed.
+ Provides relief coverage in the absence of the Supervisor. This includes daily task assignments and projects planning
+ Assists with departmental structure, operating procedures and core staffing to meet demand for services
+ Communicates clearly, professionally, and honestly with staff, peers, and customers
+ Demonstrates and explains the correct method and importance of applying thorough cleaning techniques for area of responsibility
+ Assist with record keeping and employee documentation
+ Perform Quality Assessments on front line staff
+ Assist Supervisor in daily operations management, project planning and completion, staff training, provides feedback for performance evaluation and improvement. Monitored by observations and QA inspections performed monthly
+ Assists Supervisor in monitoring operating performance standards for the department which ensure the effective day to day operation of the department
+ Trains and retrains staff as necessary according to department and infection control standards
+ Reports problems to Supervisor before and end of shift
+ Ensures staff assembles equipment daily to utilize best practices
+ Monitors end of shift disinfection and storage of equipment applied daily
+ Properly maintains and inspects equipment used of cleaning services and patient care
+ Perform front line staff duties to fill in for staffing shortages or meet peak service needs
+ Contributes to overall hospital safety program
+ Monitors daily obstructions and organizes removal of items for storage
+ Daily checks proper position of furnishing. To be monitored daily by supervisor
+ Responsible to return furniture to proper locations
+ Job Specific Competencies:
+ Can conduct all assignments of an Environmental Services Technician 1 and go through training for Tech II
+ Coordinates and participates in the departmental orientation and on hand training for all new staff
+ Initiates all 2 week, 30, 60, 90 day follow up for New Housekeeping Staff. Coordinates required in-services for Housekeeping staff
+ Maintains all training records and educational documentation for Housekeeping Staff and coordinates need with supervisor/ management
+ Support as needed with team coaching; staff support on units and discharges. Supports with phone lines and coordination of assignments. Also assists with daily secretarial duties
+ Completed blacklight inspections and service depo audits
+ Responsible for managing uniforms for staff and new hires
+ Must be able to start and end shift
+ Use of excel and other Microsoft applications
+ All other duties as assigned
What we need from you
Education:
+ High school diploma or GED, preferred
Experience:
+ Minimum 1 year experience in Environmental Services Technician I within Bassett, required
+ *Or...
+ Minimum 2 years experience in Housekeeping/Janitorial experience, required
+ *Or...
+ Minimum 2 years experience as Team Leader/Supervisory experience, required
Skills:
+ Accountability
+ Attention to Detail
+ Build Relationships
+ Communication
+ Listening
+ Multi-Tasking
Physical Requirements:
+ Heavy Work - Exerting up to 100 lbs. of force occasionally, and/or up to 50 lbs of force frequently, and/or up to 20 lbs, of force constantly to move objects
+ Occasional balancing, climbing, typing/clerical/dexterity, kneeling
+ Frequent crouching, grasping, hearing, lifting, pulling, pushing, reaching, repetitive motion, seeing/monitor/computer use, standing, stooping, talking, visual acuity (color, depth, perception), walking
+ Constant fit testing
Hazards:
+ Occasional bodily fluids/bloodborne exposure, burns, chemical, electrical, explosives, mechanical
Working Conditions:
+ Occasional extreme temperatures, noise, vibration, wet and/or humid, dust, fumes, mists, odors
Travel:
+ Occasional Travel - The job may require travel from time- to-time, but not on a regular basis
Total Rewards
Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:
+ Paid time off, including company holidays, vacation, and sick time
+ Medical, dental and vision insurance
+ Life insurance and disability protection
+ Retirement benefits including an employer match
+ And more!
Specific benefit offerings may vary by location and/or position.
Pay Range
Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.
Pay Range Minimum:
USD $18.38/Hr.
Pay Range Maximum:
USD $27.57/Hr.
We love the difference people bring
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.
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