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Description

We are looking for experienced Collections Specialists to join our team in Grand Blanc, Michigan. In this role, you will focus on managing past-due accounts and ensuring timely resolution of outstanding balances. This is a long-term contract position that offers a dynamic and collaborative environment to utilize your expertise in collections.

Responsibilities:

• Conduct outbound calls to contact clients with overdue accounts and negotiate payment arrangements.

• Review and analyze assigned loan queues to determine the best course of action for each account.

• Manage collections for consumer loans, such as car loans and credit card accounts within the organization's systems.

• Maintain accurate and detailed records of all communication and payment agreements.

• Collaborate with team members to achieve departmental goals and reduce the number of accounts past 120 days due.

• Utilize the organization's core system effectively to track and update account statuses.

• Ensure compliance with all regulatory and organizational guidelines during the collections process.

• Provide excellent customer service while handling sensitive financial matters.

• Monitor progress and report on key metrics related to collections activities.

• Identify opportunities to improve collections processes and contribute to team success.

Requirements • Minimum of 2 years of experience in collections, preferably handling consumer loans or credit accounts.

• Strong communication skills with the ability to negotiate and resolve payment issues.

• Detail-oriented with the ability to manage multiple accounts and deadlines effectively.

• Familiarity with collection processes and billing procedures.

• Proficiency in using collection or financial systems.

• All candidates will be considered based on their qualifications and suitability for the role.

• Bondable status required.

• Comfortable working in an office setting during standard business hours (Monday–Friday).

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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