• Business Operations Coordinator

    Robert Half Office Team (Huntsville, AL)


    Description

    Responsible for contacting provider offices, hospitals, and healthcare facilities to schedule medical record retrieval appointments for Medicare, Medicaid, and ACA. Daily goals include completing at least 60 outbound calls and meeting retrieval metrics. Document all interactions, maintain provider relationships, and achieve quality standards of 90% or higher.

    Requirements

    Essential Duties & Responsibilities:

    + Contact and schedule provider offices using mail, fax, electronic, and field methods

    + Coordinate with field retrieval technicians for timely appointments

    + Share assignment information with onshore and offshore teams

    + Respond to provider inquiries and research updates

    + Support inbound calls and manage correspondence internally and externally

    + Maintain high productivity to meet deadlines

    Job Requirements:

    + No time off will be allowed during training, minimal time-off will be allowed over the first few months

    + You are required to have a quiet and private, dedicated workspace with a highspeed internet connection

    + Must have appropriate childcare arrangements if child is not of the age to care for themselves

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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