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Description We are looking for a dedicated Residence Billing Coordinator to join our team in Santa Barbara, California. In this long-term contract position, you will play an integral role in managing billing operations, ensuring accurate financial transactions, and delivering exceptional customer service. This opportunity is ideal for candidates with strong organizational skills and a passion for maintaining efficient financial processes.

Responsibilities:

• Process and reconcile accounts receivable transactions to ensure accurate financial records.

• Manage customer billing inquiries, providing solutions and clear communication to resolve complex account issues.

• Oversee the preparation and distribution of housing-related billing statements, coordinating with Housing and Residential Services.

• Audit payment plans and ensure timely application of payments, including the assessment of late fees when necessary.

• Review and maintain financial aid files to confirm adherence to policies and procedures.

• Supervise front-line customer service staff, including scheduling, training, and performance evaluations.

• Conduct daily balancing of financial journals and registration payment processing.

• Identify opportunities for service improvements to enhance efficiency during peak workloads.

• Utilize computerized billing systems to streamline operations and maintain data accuracy.

• Provide thorough and attentive guidance to customers regarding billing and payment processes. Requirements • Minimum of 3 years of experience in billing, accounts receivable, or related financial operations.

• Proficiency in computerized billing systems and strong understanding of billing functions.

• Demonstrated ability to manage billing statements and collections effectively.

• Exceptional customer service skills with the ability to handle complex account inquiries.

• Strong organizational and time-management abilities to balance multiple tasks efficiently.

• Knowledge of payment processing and financial reconciliation procedures.

• Experience in supervising and training employees to ensure operational excellence.

• Familiarity with housing-related billing processes is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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