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Professional Services Sales Architect
- Palo Alto Networks (Santa Clara, CA)
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Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary
As a Professional Services Sales Architect, you will architect our customers' security transformation, serving as the strategic bridge between our technology and their critical business outcomes. You will partner with Services Sales Managers to drive adoption, lead transformation workshops with C-level executives, and translate complex capabilities into clear business value. You will act as a trusted advisor, ensuring customers have the perfect architectural blueprint and resource team to achieve total success with our platform.
Key Responsibilities
+ Partner with Services Sales Managers to develop and execute strategies that drive the adoption of Professional Services across core and specialized account teams.
+ Lead high-impact, executive-level transformation workshops, challenging customer thinking and demonstrating the business value of our security platform.
+ Architect comprehensive service solutions and translate complex technical features into clear, compelling business outcomes for C-level audiences.
+ Develop detailed architectural blueprints, Statements of Work (SOWs), and multi-year service roadmaps that align with customer objectives and ensure successful implementation.
+ Act as the primary technical and strategic advisor for professional services during the pre-sales cycle, building trust and ensuring alignment between sales and delivery teams.
+ Proactively collaborate and exchange information with product, sales, and delivery teams to ensure a seamless customer experience from pre-sale to post-sale.
+ Create and present detailed technical documentation, including project timelines and resource plans, to both sales and delivery stakeholders.
Required Qualifications
+ 8+ years of experience in security, infrastructure, or cloud technologies, with a minimum of 4 years in a pre-sales, consultative, or sales architect role.
+ Bachelor's degree in a technical field or equivalent military experience.
+ Excellent written and verbal communication skills, with proven ability to present complex technical information to both technical and executive audiences.
+ Demonstrated experience creating technical sales documentation, such as Statements of Work (SOWs), project timelines, and service roadmaps.
+ Experience leading customer-facing discovery workshops to identify business requirements and technical challenges.
+ Willingness to travel up to 50% as needed for client engagements and team meetings.
Preferred Qualifications
+ Previous quota-carrying sales experience and a history of successful engagement with channel partners.
+ Strong practical knowledge of security infrastructure (Firewalls, VPNs, Proxies), public cloud environments (AWS, Azure, GCP), and SOC operations.
+ Practical understanding of core networking concepts, including routing and switching.
+ Palo Alto Networks certifications (e.g., PCNSA, PCNSE) or other relevant industry certifications.
The Team
Our Sales team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our Sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks who isn’t committed to your success — everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $222,000 - $304,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (http://benefits.paloaltonetworks.com/) .
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No.** **Please note that we will not sponsor applicants for work visas for this position.
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Professional Services Sales Architect
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