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Administrative Officer 1 (Local Government) - Wayne County Area Agency on Aging

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Administrative Officer 1 (Local Government) - Wayne County Area Agency on Aging

Salary

$41,281.50 - $55,919.60 Annually

Location

Wayne County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-40639-L0121

Department

Local Government

Division

AN Wayne Co Aaa

Opening Date

01/14/2026

Closing Date

1/27/2026 11:59 PM Eastern

Job Code

L0121

Position Number

80011901

Union

Non Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88101164

Bureau / Division

AN Wayne County Area Agency on Aging

Worksite Address

323 Tenth Street

City

Honesdale, Pennsylvania

Zip Code

18431

Contact Name

Tina Temple

Contact Phone

570.253.4262

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Are you a highly organized and detail-oriented professional interested in taking the next step forward in your career? Wayne County Area Agency on Aging (AAA) is on the lookout for an ambitious Administrative Officer 1 to complete our team. In this rewarding full-time position, you will be responsible for overseeing and managing vital administrative functions. We offer a supportive team atmosphere and an excellent benefit package. Take charge of your future and apply today!

DESCRIPTION OF WORK

This role involves managing incident data, developing and maintaining reports, ensuring compliance with regulations, and coordinating with various agencies and organizations to uphold program standards.

The Administrative Officer 1 must be proficient in data analysis and report generation. You will be expected to have a strong understanding of policies and regulations related to developmental programs. In this role, excellent communication, coordination skills and the ability to work independently and handle multiple responsibilities is essential.

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.

+ Employee may have overnight travel or out of County travel on a monthly basis. Employee may have irregular hours, including evenings or weekends.

+ Telework: You will not have the option to telework in this position.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these noti ces.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Two years of experience in varied office management or staff work; and bachelor's degree;or

+ Any equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation.

+ A conditional offer of employment will require a drug screening.

+ This position falls under the provisions of the Child Protective Services Law.

+ Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?

+ Yes

+ No

02

How many years of full-time experience do you possess in varied office management or staff work?

+ 2 years or more

+ 1 but less than 2 years

+ Less than 1 year

+ None

03

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

04

Do you possess a conferred bachelor's degree or higher? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer “Yes” to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Yes

+ No

05

If you answered NO to the above question, how much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 120 credits or more

+ 90 but less than 120 credits

+ 60 but less than 90 credits

+ 30 but less than 60 credits

+ Less than 30 credits

+ None

06

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

07

WORK BEHAVIOR 1 - WRITTEN COMMUNICATION

Compiles information for financial, statistical, monthly, or other reports, manuals, letters, memoranda, training materials, policies, and procedures in order to record information, respond to correspondence, or disseminate information. Formats document submissions for review, approval, and distribution to a variety of audiences.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience writing reports and presenting information in written format. I was responsible for the final content of the document or report.

+ B. I have experience drafting reports and presenting information in written format. Someone else was responsible for the final content of the report using the information I gathered.

+ C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.

+ D. I have NO experience or coursework related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to written communication.

+ Your level of responsibility.

09

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

10

WORK BEHAVIOR 2 – PROGRAM EVALUATION

Evaluates work methods and procedures to identify strengths, weaknesses, opportunities, and challenges. Recommends and provides guidance and tools for implementing new or updated work processes, rules, policies, and procedures to create a more efficient and effective organization.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience evaluating work methods and procedures to identify strengths, weaknesses, opportunities, and challenges. I was responsible for developing tools such as plans of action or process maps and providing recommendations for implementing new or updated work processes, rules, policies, and procedures.

+ B. I have experience evaluating work methods and procedures to identify strengths, weaknesses, opportunities, and challenges. Someone else was responsible for developing tools such as plans of action or process maps and providing recommendations for implementing new or updated work processes, rules, policies, and procedures.

+ C. I have successfully completed college-level coursework related to program evaluation, program analysis, project monitoring and evaluation, or evaluation theory, design, and methods.

+ D. I have NO experience or coursework related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to program evaluation.

+ Your level of responsibility.

12

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

13

WORK BEHAVIOR 3 – REVIEW AND MAINTAIN DOCUMENTS

Reviews and maintains documents and manuals. Updates all materials when policies and procedures are created or updated and distributes the updates to staff as changes occur. Evaluates submissions of proposed changes to ensure clarity and ease of understanding.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience reviewing and maintaining documents and manuals. I was responsible for evaluating recommended changes for accuracy and clarity and making those changes as needed.

+ B. I have experience maintaining documents and manuals. I was responsible for making changes based on recommendations which someone else evaluated for accuracy and clarity.

+ C. I have successfully completed college-level coursework related to documents management, records retention, record keeping, information confidentiality, or records management.

+ D. I have NO experience or training related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to reviewing and maintaining documents.

+ Your level of responsibility.

15

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

16

WORK BEHAVIOR 4 – SUPERVISION

Performs the full range of supervisory duties over staff. This includes assigning work; planning and reviewing facilities-related work; establishing priorities and timeframes for completion of work; providing guidance to staff on complex problems; approving/denying leave; evaluating employee performance; resolving complaints and taking disciplinary actions; and identifying training needs and providing training to staff.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience performing supervisory duties which included planning and assigning work; establishing priorities and timeframes for completion of work; approving/denying leave; evaluating employee performance; resolving complaints and taking disciplinary actions; and identifying training needs and providing training to staff.

+ B. I have experience as a lead worker which included reviewing work for accuracy and timeliness and providing training to staff.

+ C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting.

+ D. I have NO experience or coursework related to this work behavior.

17

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed as a supervisor or lead worker.

+ Your level of responsibility.

18

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ Training Source

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov