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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo’s Global Payments & Liquidity (GPL) team is an integrated, forward-looking product organization with end-to-end payments, data, liquidity and associated lending solutions that enable our clients to achieve their business objectives in an evolving digital world.

About this role:

We are seeking a strategic and results-driven **Business Accountability Director** to lead and oversee our **Exam Management Program** . This role is critical in ensuring organizational compliance, operational excellence, and accountability across regulatory and internal examinations. The ideal candidate will have a strong background in governance, risk management, and regulatory engagement, with exceptional leadership and communication skills.

In this role, you will:

+ Lead Exam Management Strategy: Develop and execute a comprehensive exam management framework to ensure timely, accurate, and compliant responses to regulatory and internal examinations.

+ Governance & Accountability: Establish clear accountability structures across business units to meet regulatory expectations and internal standards.

+ Stakeholder Engagement: Serve as the primary liaison between regulators, internal audit teams, and business leaders during exams and reviews.

+ Risk Identification & Mitigation: Proactively identify gaps, risks, and control weaknesses; drive remediation plans and monitor progress.

+ Reporting & Metrics: Deliver executive-level reporting on exam status, findings, and remediation efforts; ensure transparency and alignment with organizational objectives.

+ Continuous Improvement: Implement best practices and process enhancements to strengthen exam readiness and reduce regulatory risk.

+ Team Leadership: Build and lead a high-performing team focused on exam management, accountability, and compliance excellence.

Required Qualifications:

+ 8+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 4+ years of management or leadership experience

Desired Qualifications:

+ Deep expertise in regulatory compliance, risk management, or governance roles within financial services or a highly regulated industry

+ Proven experience managing large-scale regulatory exams and internal audits

+ Extensive experience with leading large Audit, Testing, and regulatory exams, including establishing process and procedures related to these

+ Direct experience in remediating high risk regulatory findings, audit issues, or high risk issues within Conduct Management Allegations and Operations Management

+ Widespread experience in the Risk Control Self-Assessment process, including experience identifying risks and controls, execution, reporting, and challenging determinations as appropriate

+ Thought leader with deep domain expertise, as well as leadership of high-risk projects, programs, initiatives, and key deliverables

+ Ability to develop and negotiate solutions to issues with partners, including escalations as appropriate

+ Expert ability to influence and consult strategically across a large organization and with various levels of leadership/stakeholders

+ Ability to take on a high level of responsibility, initiative, and accountability and develop pragmatic solutions.

+ Ability to provide expertise and strategic direction in the design of standard controls to effectively mitigate risks across Conduct Management Allegations and Operations Management as needed

+ Strong understanding of Issue Management Policy and Procedures

+ Clear understanding of Risk Management Framework, enterprise/business policies, and programs to translate requirements in the business

Job Expectations:

+ This position is not eligible for Visa sponsorship

+ This position is a hybrid work model. Must be willing to work out of Charlotte, NC, Des Moines, IA, Minneapolis, MN, or San Francisco, CA office approximately 3 days a week

+ Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$185,000.00 - $300,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

Posting End Date:

20 Jan 2026

*** **_Job posting may come down early due to volume of applicants._

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-513190