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BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

**Requisition ID :** 19725

**Employment Type :** Full Time

**Job Category :** Marketing

**Job Grade-:** Exempt 16

**Work Location :** Davidson, NC (CSC)

**BRIEF POSITION SUMMARY** :

This role leads the strategic development of proposal content by optimizing program workflows, surfacing new company solutions, and integrating updates into the team content library. It builds strong SME partnerships to ensure consistent, high-quality responses, and drives proactive collaboration across teams. The position governs the Proposal Library's structure, optimizing library organization, searchability, and updating cadence The Content Strategist fulfills proposal support requests as needed, oversees seller guide sheets, workflow improvements, and program education initiatives.

DUTIES AND** **RESPONSIBILITIES

- Integrate AI-driven strategies into the team's content library to streamline proposal workflows, enhance content effectiveness, and identify opportunities for efficiency.

- Extract new content from submitted proposal responses, integrate it into the system, and share updates with the team.

- Review seller proposal requests to flag new or complex topics and market trends.

- Monitor key resources, such as MSC Connect, company website, seller insights, solution owners, and presentations to gather relevant and timely content.

- Build and maintain strong relationships with Subject Matter Experts (SMEs) to ensure responsive and accurate support across all proposal categories.

- Coordinate interviews and speaker sessions to bring insights to MSC solutions and capabilities, developing feature stories and data insights.

- Maintain the integrity of the Proposal Library, ensuring intuitive organization and streamlined, targeted responses.

- Schedule and lead regular SME reviews to validate and align content with evolving business needs.

- Support proposal writers by connecting with the right SME for specialized content and updating the system with new information.

- Implement a quick-response proposal support program to efficiently process DSRs that do not require a strategy call.

- Participation in special projects and performs additional duties as required.

- Serve as a backup contributor for full proposal responses when workload demands support.

- Participate in seller onboarding and communication of best practices to help sellers optimize their requests and help the team improve workflow efficiency.

- Fosters the MSC Culture in the department and throughout the company to fulfill MSC's mission.

**QUALIFICATIONS What You Need** : - Bachelor's degree in English, Communications, Journalism, Marketing, or equivalent professional experience - Over 5 years of proven success in proposal development, content strategy, or business development within deadline-driven environments - Demonstrated ability to manage high-impact proposals and strategic sales content - Skilled in collaborating with Subject Matter Experts and cross-functional teams to produce accurate, aligned, and persuasive content - Self-starter with a proactive mindset and independent initiative - Exceptional organizational and communication skills - Strong problem-solving, critical thinking, and decision-making capabilities - Expertise in content curation with a focus on strategic alignment, quality, and editorial precision - Ability to identify content gaps and propose innovative solutions independently - Effective communicator with a track record of successful SME engagement and cross-functional collaboration - Proven ability to excel in fast-paced, deadline-driven environments while maintaining high customer service standards - Advanced analytical skills supporting proposal development and content strategy - Outstanding time management, project coordination, and interpersonal skills - Advanced knowledge of Qvidian, Salesforce, Office 365, and SharePoint for content management and system optimization Bonus Points If You Have: - Experience in manufacturing, supply chain, or inventory management environments - Background in developing training guides and supporting educational programs - Familiarity with system architecture and search optimization Other Requirements: - A valid driver's license - This position may require access to International Traffic in Arms Regulations Information ( ITAR ) and/or Controlled Unclassified Information ( CUI )

*INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Compensation starting at $72000 - $105000 depending on experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate s relevant experience, education requirements and peer pay equity.- The Company reserves the right to modify the range as market conditions change.-

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. (https://jobs.mscdirect.com/content/Benefits/?locale=en\_US)

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.