• IT Business Analyst 1

    State of Georgia (Bibb County, GA)


    IT Business Analyst 1

    • Georgia - Bibb - Macon (https://ga.referrals.selectminds.com/jobs/75534/other-jobs-matching/location-only)

     

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    Forestry Commission, Georgia - GFC

     

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    2 days ago Post Date

     

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    Job Opening: IT Support Specialist 1 (ITP060)

     

    Annual Salary: Paygrade I $ 46,500.00 or 10% whichever is greater.

     

    Under supervision, provides management information system user support on a continuing basis

     

    either by phone, Remote connection or site visit. Troubleshoots end-user problems. Analyzes

     

    and designs software modifications to meet users' needs. May develop and conduct

     

    training programs for software/hardware users.

    Primary Duties & Responsibilities:

    • Provides customer support in the maintenance of systems

    • Provides ongoing operational and user assistance to address application problems,

    provide on-call application support and assist users with application operations

    • Provides technical support in the operation and use of application software systems

    • Receives additional training, as required, to gain full proficiency and experience in all

    areas

    • Communicates with all levels of management and user department personnel to discuss

     

    job execution status, requests for reprints, equipment status and related problems that

    may occur

    • Maintain accurate IT inventory.

    • Installs and/or upgrades software on PC's as instructed

     

    Entry Qualifications: High school diploma/GED, training and experience necessary to independently provide

     

    technical support to computer users in an assigned office/geographic area.

     

    Preferred Qualifications: Working Knowledge of Active Directory, Microsoft OS... Windows 10, Windows 11,

     

    Windows Server, Microsoft Office 365 a plus.

     

    High school diploma/GED and one (1) year of experience providing information and referral services to the public.

     

    Additional Information

     

    + Agency Logo:

    + Requisition ID: INF02T2

    + Number of Openings: 1

    + Advertised Salary: 46,500.00

    + Shift: Day Job

    + Posting End Date: Jan 26, 2026