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The Radiation Physics Outreach department provides essential services to ensure accurate and reliable equipment performance for healthcare and research applications. The team manages calibration processes, shipping and receiving, and customer support to maintain high standards of quality and safety.

The primary purpose of this position is to receive, check in, and ship calibration equipment while serving as the first point of contact for laboratory customers. This role supports administrative tasks, customer service, and equipment calibration to ensure smooth laboratory operations.

The ideal candidate has a Associate's or equivalent, with experience in shipping, receiving, and customer service. Familiarity with calibration processes and laboratory environments is preferred. Strong organizational skills, attention to detail, and the ability to communicate effectively are essential. Candidates should demonstrate reliability, accountability, and a commitment to safety and quality standards.

The typical work schedule is Monday - Friday, standard business hours.

Hourly breakdown of salary range: Minimum $23.79 - Midpoint $29.81 - Maximum $35.82

What We Offer:

• Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.

• Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.

• Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.

• Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.

Key Job Functions

* Perform contract review, open reports, inspect items for damage, and check in equipment.

* Disperse equipment to appropriate laboratory stations.

* Assist with mailing reports, service reminder letters, filing, and ordering supplies.

* Answer telephones, respond to emails, and represent the laboratory at meetings.

* Act as the front end of the laboratory to ensure customer needs are met.

* Receive and ship equipment, track shipments, and notify customers of status.

* Calibrate dosimetry equipment and prepare results reports.

* Maintain a clean and safe work environment.

* Support team members and contribute to process improvements.

* Perform other duties as assigned.

*EDUCATION*

* Required: Associate's Degree With emphasis in math, physics or related field.

* Preferred: Bachelor's Degree With emphasis in math, physics or related field.

*WORK EXPERIENCE*

* Required: 2 years Research, laboratory or related experience. or

* Required: With preferred degree, no experience required.

* Two additional years of experience may substitute for required education.

The University of Texas MD Anderson Cancer Center offers excellent [benefits](https://www.utsystem.edu/offices/employee-benefits/insurance-0/eligibility), including medical, dental, [paid time off](https://www.mdanderson.org/about-md-anderson/employee-resources/leave.html), [retirement](https://www.utsystem.edu/offices/employee-benefits/ut-retirement-program/voluntary-retirement-programs), tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.[http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html](http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html)

Additional Information

* Requisition ID: 178320

* Employment Status: Full-Time

* Employee Status: Regular

* Work Week: Days

* Minimum Salary: US Dollar (USD) 49,500

* Midpoint Salary: US Dollar (USD) 62,000

* Maximum Salary : US Dollar (USD) 74,500

* FLSA: non-exempt and eligible for overtime pay

* Fund Type: Soft

* Work Location: Onsite

* Pivotal Position: No

* Referral Bonus Available?: No

* Relocation Assistance Available?: No

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