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Penn State Health** - **Hershey Medical Center

**Location:** US:PA: Hershey

**Work Type:** Full Time

**FTE:** 1.00

**Shift:** Day

**Hours:** 40 hours

**Recruiter Contact:** Elyse Hahn at [email protected] (MAILTO://[email protected])

SUMMARY OF POSITION:

The Program Manager – Process Improvement is responsible for leading strategic initiatives that enhance operational efficiency, quality, and performance across the organization. The Program Manager will oversee multiple projects simultaneously, applying structured methodologies to deliver measurable results. This role partners with cross-functional teams to identify improvement opportunities, implement best practices, and ensure alignment with organizational goals. The Program Manager will also support leading, implementing and optimizing pay for value-based programs to include the following:

+ Hospital Value-Based Purchasing (VBP) Program

+ Hospital Readmission Reduction Program (HRRP)

+ Value Modifier (VM) Program (also called the Physician Value-Based Modifier or PVBM)

+ Hospital Acquired Conditions (HAC) Reduction Program

+ Highmark Quality Blue, Aetna and Capital Blue quality measures

To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed.

MINIMUM QUALIFICATION(S):

+ Bachelor's degree in Nursing

+ Three (3) years of nursing experience

+ Currently licensed to practice as a registered nurse by state of employment or holds a multistate RN license through the interstate Nurse Licensure Compact

+ Four (4) years of project management experience, quality improvement skills, Lean, PDSA

PREFERRED QUALIFICATION(S):

+ PMP

+ CPHQ

+ One (1) year of experience working in a highly matrixed, mission-driven organization.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).

+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.

+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.

+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.

+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?

Penn State Hershey Medical Center is Central Pennsylvania’s only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._

_Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._

**Union:** Non Bargained

**Position** Program Manager - Process Improvement - Quality Systems Improvement

**Location** US:PA: Hershey | Nursing | Full Time

**Req ID** 88344