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Visitor Information Assistant
- Forest Service (Juneau, AK)
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Summary These positions are located on the Tongass National Forest / Juneau Ranger District in Juneau, Alaska. For additional information about the duties of this position, please contact at [email protected] or at 907-209-1348. The salary of the position will be adjusted to include a Cost of Living Allowance (COLA). See the Additional Information section for more information. Responsibilities Coordinates and directs the daily operations for an information center including the handling of daily receipts, sales, and personnel. Troubleshoots and resolves any problems associated with the visitor centers, personnel, equipment, or sales. Serves as Collection Officer for the unit, responsible for accounting, balancing, reconciling, and accurate record keeping of the visitor center funds. Provides visitors with detailed information in the areas of various permits and pass requirements, trip planning, local area information, ecological, and wilderness information. Plans, creates, and provides presentations for the interpretive displays regarding forest management, ecology, and natural and cultural history that will be displayed in kiosks throughout the visitor centers. Researches, develops, revises and updates educational, recreational guides, pamphlets, fact sheets, brochures, newspaper articles, trail signage, kiosk, boards, and interpretive displays. Assists in environmental programs and wilderness education programs and presents this information to various groups, adjusting the message for intended audience as requested. Other duties as assigned. Requirements Conditions of Employment Qualifications You must meet the ANILCA eligibility requirements to be referred for this position. Eligibility Requirements: You must have lived and or worked in or near the geographic boundaries of the Tongass National Forest and have special knowledge or expertise concerning the natural and cultural resources in the Southeast Alaska area to participate in forestry technician activities. Your responses to the questions in the assessment for this announcement must clearly show that you meet the eligibility requirements. Education Education is not considered for eligibility requirements. Additional Information This position is temporary, has a Not-to-Exceed date and may be extended without further competition. The appointment may also end early due to lack of work or lack of funds. The number and location of positions to be filled will be dependent upon individual unit needs. If you are retired from the Federal Government and are selected for this vacancy, your retirement annuity may be offset from your pay. BACKGROUND INVESTIGATION AND FINGERPRINT CHECK: Selection and retention in this position is contingent on a successfully adjudicated FBI National Criminal History Check (fingerprint check) and a background investigation. If you are newly hired, the documentation you present for purposes of completing the Department Homeland Security (DHS) Form I-9 on your entry-on-duty date will be verified through the DHS "E-VERIFY" system. Federal law requires the use of E-VERIFY to confirm the employment eligibility of all new hires. Under this system, the new hire is required to resolve any identified discrepancies as a condition of continued employment. This is a non-bargaining unit position. Government housing may be available. Federal affiliated daycare facilities are not available. This position is not eligible for telework.
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