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Community Integration Coach

Hillcrest Family Services

1 Positions

ID: 537373132

Posted On 09/22/2025

Refreshed On 01/09/2026

Job Overview

Responsibilities

The **Community Integration Coach,** your primary responsibilities include providing case coordination, skills teaching, counseling, crisis intervention and support services to clients in the Hillcrest Supported Living Program. In addition, you will:

+ Provide case coordination for each client.

+ Conduct assessments and creating service plans based on client needs, wants, and abilities.

+ Assist in obtaining appropriate community resources or services for each client.

+ Establish and maintain funding for each client.

+ Maintain a complete and updated clinical record for each assigned client.

+ Assist clients in developing or enhancing the skills and supports necessary to be successful and satisfied in the role recovery environment of their choice.

Requirements

Education:

+ High School Diploma or HSED equivalent required

+ Associate or bachelor's degree in the human services field

Experience:

+ Minimum of two (2) years of experience in the human services field required if no college degree is held.

+ Experience with individualized support plans or coaching is preferred.

Knowledge/Skills:

+ Strong interpersonal and communication skills – including written and verbal.

+ Patience, empathy, and a passion for supporting individuals to achieve independence.

+ Problem-solving abilities and creative thinking.

+ Familiarity with local community resources.

+ Ability to work independently and as part of a team.

+ Basic computer literacy (Microsoft Office, electronic health record).

Licenses/Certifications:

+ Must hold a valid driver's license and have access to reliable, insured transportation

Benefits

Competitive benefits package for full-time employees working 30+ hours a week:

+ Health insurance (up to 79% employer paid)

+ Dental insurance

+ Vision insurance

+ 401(k) with profit sharing and employer match

+ Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)

+ 10 paid holidays

+ 80 hours sick time

+ 2 wellness days

+ Staff development and training

+ Public Service Loan Forgiveness (PSLF) eligibility for federal student loans

+ Employer paid CEU's through Relias

+ PerkSpot- employee discount program

+ Employee assistance program

+ Advancement opportunities

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.

**COVID-19 Vaccination Not Required*

Primary Contact

315333

Human Resources

,

563-557-8211

Phone

Phone

Phone

563-207-5051

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Human and Social Services

Location

Dubuque, IA

Job Type

Employee

Full/Part

Part Time

Qualifications

Education

High School/GED

Company ID

1066

Job REQ #

537373132

\# Positions

1

Start Date

20250922

End Date

20260213

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Hillcrest Family Services

About the Company

Founded in 1896, Hillcrest Family Services is a non-profit health and human services provider, accredited by the Joint Commission, that assists children, adults, and families in need of help. In 2020, we delivered innovative, collaborative, and resourceful care to 30,648 children, adults, and families from 52 Iowa counties, 6 Illinois counties, and 4 Wisconsin counties in an effort to ensure they were safe, secure, and well. Our nearly 400 Hillcrest team members in 30+ programs served our clients while upholding our core values - Compassion for All, Trustworthiness, Collaboration, and Community Involvement. With primary programming and administrative offices in Dubuque, Hillcrest also operates programs in Cedar Rapids, Iowa City, Maquoketa, Clinton, Washington, Mt. Pleasant, Wapello, and Ottumwa.

Mission: _Meeting people as they are today; Guiding them to where they want and need to be tomorrow. ~Help for today, Hope for tomorrow~_