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Position Summary...

As a Manager, Program Management (Seller Advocacy), you will be central to the continued growth, efficiency, and success of Walmart Marketplace. This role requires an exceptional individual who is a problem solver, detail-oriented, self-starter, and can build strong relationships across teams and individuals. The role will have broad exposure across product, engineering, operations, account management, and business development teams. The ideal candidate will have a strong background in program and project management, and ability to understand data and derive insights.

What you'll do...

+ Monitor seller/customer feedback trends and desired outcomes to keep current with seller/customer needs

+ Track the progress of key Seller issues identified, provide regular updates, escalate and communicate delays to mitigate risks

+ Build network with stakeholders, fostering collaborative relationships to drive successful project outcomes to grow, win and serve our customers (the sellers)

+ Create comprehensive roadmaps with stakeholders to address Seller feedback

+ Support development of seller perspective through presentations

+ Establish and meet team KPIs, identify continuous improvement opportunities and collaborate with other teams to drive positive outcomes

You will sweep us off our feet if...

+ You can easily read and understand data represented in various formats, and derive insights to build our customer’s perspective

+ You can balance multiple workstreams and priorities under pressure and can also have FUN at work

+ You enjoy supporting long term business plans and executing prioritized strategic initiatives

+ You are tenacious, dedicated and thrive working with ownership and autonomy

+ You adapt quickly with a demonstrated ability to prioritize work and flex where needed

+ Build trust based, strong relationships with internal and external partners

What you’ll bring:

+ Bachelor’s degree in a relevant field; advanced degree highly preferred

+ Excellent organizational skills, with the ability to manage multiple projects and priorities simultaneously

+ Exceptional communication skills, with the ability to effectively convey complex information

+ Proactive problem-solving skills, with the ability to rapidly identify issues and develop innovative solutions

Preferred Qualifications:

+ Experience in product operations, data analytics, product strategy, data analytics, and retail industry

+ Strong background in customer experience metrics including NPS, CSAT, etc.

+ Certified Customer Experience Professional (CCXP).

+ Experience using the following tools: AirTable and Jira.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .

Bentonville, Arkansas US-09401: The annual salary range for this position is $70,000.00 - $130,000.00

Bellevue, Washington US-11663: The annual salary range for this position is $84,000.00 - $156,000.00

San Bruno, California US-08848: The annual salary range for this position is $91,000.00 - $169,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

- Stock

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Leading a cross-functional team, Retail Link, Working with profit and loss responsibilities.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.