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Once a month in office for meetings

First 2 weeks training in office M-F 8-5 CST

The Team You Will Join

The Global Customer Service and Operations (GSCO) team is the face and voice of MetLife to our customers and the center of the customer experience. Whether processing or problem solving, the work we do centers on connecting with the hearts and minds of customers to provide high-tech, high-touch care in the moments that matter most. Our team of supportive advocates provides a differentiated customer experience through patience, empathy, and understanding. Does this sound like you? Join us!

The Opportunity

The Accountant is responsible for performing complex research, analysis of data, and responding with clarity and in a concise manner. This is an exciting opportunity to assist with complex suspense accounts, cash accounts, and other balance sheet as well as income statement analysis. In addition, the Accountant will need to understand contract level detail and the impact to the financial statements, be able to initiate corrective actions, and will participate in special projects.

Success in this role requires the ability to work independently to perform analysis including trouble shooting while having a strong understanding of general ledger and financial statements. The Accountant is responsible for assisting Corporate Finance on questions and research as well as working with metrics. You’ll collaborate closely with Corporate Finance, Business Analysts, Annuity Operations and Life Operations in an environment where every contribution is respected, and every perspective is heard.

How You’ll Help Us Build a Confident Future (Key Responsibilities)

• Lead the Accounting Operations team by assisting with research and responses as related to the general ledger

• Create new reconciliations as needed and enhance reconciliation tools

• Oversee month end processes, the monthly write off process, loan reconciliations, questions received from other LOB’s, special projects and clean ups

What You Need to Succeed (Required Qualifications)

• High school diploma

• Positive and professional attitude

• Strong attention to detail

• Proven ability to prioritize, multi-task, handle complexity, and meet deadlines

• Demonstrate customer-centric focus and strong partnering skills

• Lead with self-initiative, work independently, and ability to help others

What Can Give You an Edge (Additional Skills)

• Bachelor’s Degree in Accounting preferred

• 2+ years Annuity and/or Life Operations experience working with general ledger and reconciliations

• Experience with excel such as ability to do pivot tables, various formulas including vlookup, ability to write macros

• Experience with Power BI

• Experience with reconciliations tools, specifically ReconNet

• Experience with General Ledger, specifically PeopleSoft

• Strong team player with willingness to work with others

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.