• Loan Ops Shared Services Senior Specialist

    Woodforest National Bank (The Woodlands, TX)


    Take the next step toward your new career today!

     

    Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

     

    The Loan Operations Shared Services Senior Specialist provides administrative and/or operational support with loan processing, servicing, and disbursements. As part of the Shared Services Team, contributes by accurately setting up new SBA loans and processing transactions including funding, payments, forgiveness and fees in Loan Manager; processing transactions on the non-performing loan portfolio including repossessions, other real estate, charge offs and recoveries in both core systems; transaction posting on the purchased loan portfolios including consumer, mortgage and commercial loans; assigning items in the servicer workflow, completing reconcilements, and escrow processing.

    Key Responsibilities:

    • Prepare and review reports, files and reconcilements to ensure data integrity.

    • Prepare reports and files for management, regulators and government.

    • Process transactions and maintain non-performing loan portfolio.

    • Process transactions and maintain purchased loan portfolio.

    • Process transactions and maintain the SBA loan portfolio.

    Competencies Required:

    • Proficient with Microsoft Office (Excel, Word, Outlook, SharePoint) and ability to navigate loan and bank software applications (Bancline, ACBS, Loan Manager) and related websites.

    • Excellent organizational and time management skills, with strong attention to detail and concern for accuracy.

    • Excellent customer service skills with the ability to effectively research and resolve issues and discrepancies.

    • Ability to interact and communicate effectively with internal and external parties.

    • Solid analytical and decision-making skills.

    Minimum Qualifications/Experience:

    • 7 years professional/business experience in financial services, or banking industry.

    • 3 years loan operations experience

    Formal Education & Certification:

    • High School diploma or equivalent required.

    • Bachelor’s Degree in Business Administration, Finance, Accounting or other related field preferred.

    Work Status:

    • Full-Time.

    Supervisory Responsibility:

    • None.

    Travel:

    • 0% travel expected.

    Working Conditions:

    • Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

    Disclaimer:

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

     

    Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

     

    **Job:** **Lending*

    **Organization:** **Texas - Houston*

    **Title:** *Loan Ops Shared Services Senior Specialist*

    **Location:** *Texas-The Woodlands*

    **Requisition ID:** *071357*