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Product Manager - NetSuite (Remote)
- United Site Services (Westborough, MA)
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About USS
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Primary Purpose
The Product Manager - NetSuite is responsible for defining and driving the product vision, strategy, and roadmap for the organization’s NetSuite ERP platform, while also supporting the broader financial systems ecosystem, including Coupa, Sidetrade, and other finance-related applications.
This role bridges business needs with technical execution—partnering with Finance, Procurement, Sales, Operations, Collections, and IT stakeholders to ensure financial systems are optimized to support business growth, streamline processes, and enable data-driven decision-making.
THIS IS A FULLY REMOTE POSITION
Essential Functions
Product Strategy & Roadmap
+ Own the end-to-end NetSuite product lifecycle—from ideation to deployment and continuous optimization.
+ Define and maintain the NetSuite product roadmap aligned with enterprise objectives and business priorities.
+ Support secondary financial systems (Coupa, Sidetrade, etc.) by identifying integration opportunities, automation enhancements, and cross-platform optimizations.
+ Evaluate and recommend new features, modules, and system integrations to improve business processes and system efficiency.
Stakeholder Collaboration
+ Serve as the primary liaison between business users and technical teams (internal and external) for NetSuite, while also supporting stakeholders in Coupa, Sidetrade, and other financial platforms.
+ Translate business requirements into detailed user stories, acceptance criteria, and functional specifications.
+ Facilitate prioritization sessions and ensure alignment across departments on system enhancements and process improvements.
System Enhancements & Governance
+ Lead evaluation, testing, and rollout of NetSuite releases and modules (e.g., Advanced Revenue Management, Invoicing).
+ Support enhancements and integrations for Coupa, Sidetrade, and other financial systems, ensuring data integrity, security, and compliance across platforms.
+ Oversee change management, documentation, and end-user training for new functionality and process updates.
Analytics & Continuous Improvement
+ Monitor KPIs related to NetSuite performance, process efficiency, and data accuracy.
+ Identify automation and process improvement opportunities across NetSuite and other financial systems to reduce manual effort and increase productivity.
+ Stay current with NetSuite updates, emerging technologies, and best practices, as well as trends in Coupa, Sidetrade, and financial system integrations.
Qualifications
EDUCATION
Min/Preferred
Education Level
Description
Minimum
4 Year / Bachelors Degree
Information Systems, Computer Science, or related field.
EXPERIENCE
Minimum Years of Experience
Maximum Years of Experience
Comments
5
of hands-on experience managing or supporting financial systems (e.g., NetSuite, Coupa, Sidetrade).
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
REQUIRED:
+ Proven experience as a Product Manager for NetSuite, with strong understanding of ERP functionality and finance processes.
+ Experience with Coupa, Sidetrade, or other financial systems.
+ Strong cross-functional collaboration and stakeholder management skills.
+ Ability to translate complex business requirements into actionable technical solutions.
+ Excellent communication, analytical, and stakeholder management skills.
PREFERRED:
+ NetSuite Administrator or SuiteFoundation Certification.
+ Experience with integrations (Celigo or similar middleware).
+ Background in SaaS, manufacturing, or field services industries.
+ Familiarity with Agile methodologies and user story creation in Jira or similar tools.
SOFT SKILLS:
+ Strategic thinker who can connect technology initiatives to business outcomes.
+ Highly organized with strong prioritization and project management skills.
+ Collaborative, proactive, and adaptable in a fast-paced environment.
SUCCESS METRICS:
+ Increased process automation and system adoption.
+ Reduced manual reconciliation and reporting effort.
+ Improved financial close cycle and reporting accuracy.
+ Positive stakeholder feedback on system enhancements and usability.
Physical Requirements
Demand
Frequency
Sit while answering phones or reply to emails
Frequent
Use hands and fingers to handle, control or feel objects tools or controls
Frequent
Repeat the same movements when entering data
Frequent
See details of objects that are less than a few feet away
Occasional
Speak clearly so listeners can understand
Frequent
Understand the speech of another person
Frequent
Focus on one source of sound and ignore others
Occasional
Hear sounds and recognize the difference between them
Occasional
See differences between colors, shades and brightness
Occasional
Benefits Summary
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
+ Holiday & Paid Time Off (pro-rated for Part-Time employees)
+ Medical/Pharmacy
+ Dental
+ Vision
+ Employer-Paid Short-Term Disability
+ Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
+ Voluntary Employee Life & Accidental Death and Dismemberment
+ Voluntary Spousal Life
+ Voluntary Dependent Life
+ Hospital Indemnity, Accident and Critical Illness
+ Commuter/Transit Account
+ Healthcare Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Health Savings Account
+ 401(k) with employer match
+ Employer-Paid Employee Assistance Program (EAP)
+ Employee Discounts
Salary Range
$105,600.00 – $158,400.00 / year
Pay Transparency Statement
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
EEO Statement
Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
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