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Salary Range: 88000.00 To 94000.00 (USD) Annually

Job Code

D2625TF

Department Name

Thomas Shortman Fund General Admin

Reports To

Director, Training Fund

FLSA Status

Exempt

Union Code

N/A

Management

Yes

About Us:

Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.

The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.

For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more.

Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A (https://www.youtube.com/watch?v=hYNdMGLn19A)

Job Summary:

Under the supervision of the Director, Training Fund, the Manager, Airport Programs is responsible for overseeing delivery, coordination, and quality of all training programs for 32BJ SEIU airport staff at designated airport sites on the east coast. This includes safety, customer service, regulatory, and job-specific courses required by employers and airport authorities.

The role ensures seamless scheduling, high-quality instruction, compliance with regulatory standards, continuous improvement of airport-wide operational efforts, and strong communication with employers, contractors, and site managers. The Manager, Airport Programs also supervises instructors, maintains training records in the Learning Management System (LMS), and serves as the primary on-site liaison for members and partners.

Essential Duties and Responsibilities:

+ Training Operations & Coordination

+ Manage day-to-day operations of all airport training programs, including mandated, job-specific, and safety courses.

+ Oversee scheduling, enrollment, classroom setup, and logistics for in-person classes

+ Coordinate training delivery with instructors, union partners, airport employers, contractors, and external agencies.

+ Ensure consistent delivery and alignment across multiple states by collaborating with other site managers.

+ LMS & Record-Keeping

+ Create and manage course sections, rosters, attendance, completion records, and reporting in the Learning Management System (LMS).

+ Maintain accurate training documentation, certificates, and compliance-related records.

+ Ensure data integrity and timely updates on course activity, member participation, and instructor performance.

+ Partnership & Employer Engagement

+ Serve as the primary point of contact for airport employers, contractors, airport authorities, and partner organizations regarding training needs.

+ Coordinate employer requests for on-site, specialized, or ad-hoc training.

+ Maintain strong relationships with partner agencies and regulatory bodies to ensure compliance with airport training standards.

+ Instructor Staff Management & Oversight

+ Recruit, onboard, and supervise qualified instructors for airport staff training programs

+ Conduct classroom observations, provide feedback, and monitor instructor compliance with curriculum and LMS requirements

+ Manage scheduling, payroll/ADP tasks, and administrative evaluations for instructors

+ Program Quality & Compliance

+ Keep up to date with federal, state, local, and airport-specific regulations affecting airport workers

+ Recommend curriculum updates or new course offerings based on industry trends and regulatory changes.

+ Ensure training facilities meet safety and accessibility standards.

+ Conduct or support safety audits and training quality reviews.

+ Budget & Administration

+ Assist with budget preparation for airport training activities.

+ Monitor expenses and approve invoices for training-related costs.

+ Track inventory and ensure supplies, equipment, and materials are maintained and replenished.

+ Member Support

+ Provide front-line support to 32BJ members regarding training questions, course requirements, enrollment assistance, and certifications.

+ Represent the department at airport-related meetings, union events, employer briefings, and committee sessions.

+ Other Duties

+ Identify members and instructors to act as subject matter experts in the curriculum development process.

+ Select members who can represent 32BJ airport workers in communication pieces and provide testimonials as needed

+ Perform additional relevant responsibilities as assigned by the Director of the Training Fund.

Qualifications (Competencies):

+ 5+ years experience in training, education, workforce development; airport operations, safety compliance, and adult learning preferred.

+ Supervisory experience required.

+ Knowledge of airport operations, safety regulations/OSHA, or managing training programs in a labor/union environment.

+ Familiar with airport-related compliance systems and regulatory training requirements specific to airport operations.

+ Strong competency with Microsoft Office (Word, Excel, PowerPoint), Outlook, Google Workspace, Learning Management Systems, and Smartboards.

+ Comfort working with digital certificates, attendance systems, and online course tools.

+ Ability to travel regularly between the office and various airport sites is required.

+ Ability to work as needed evenings or weekends to support training schedules.

Soft Skills (Interpersonal Skills):

+ Ability to work independently and as a part of a team.

+ Demonstrate organizational skills with the ability to prioritize work and meet deadlines in a fast-paced environment.

+ Strong communication, interpersonal, and customer service skills.

+ Comfortable speaking publicly and representing the department at meetings and trainings.

+ Strong problem-solving and decision-making skills.

+ Excellent attention to detail, conflict resolution, and team building skills.

Education:

Bachelor’s degree preferred; equivalent experience providing training to airport workers or other similar professionals will be considered.

Language Skills:

Bilingual (English/Spanish or other relevant languages) preferred.

Reasoning Ability:

High

Certificates, Licenses, Registrations:

AAAE Airport Safety & Operations Specialist (ASOS), ACI-ICAO Airport Safety Professional (ASP), or other relevant airport operations training certifications preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

+ Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling

+ Over 2/3 of the time: Talking or Hearing

+ 100% of the time: Using Hands

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

+ 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.