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The Lead, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives for the Epic implementation. The Lead, Technology Solutions works on problems of diverse scope and complexity ranging from moderate to substantial.

The Lead, Technology Solutions acts as a liaison and collaborates with business and functional stakeholders to identify and deliver strategic enablement solutions. This role advises executives to develop functional strategies (often segment-specific) on matters of significance. It exercises independent judgment and decision-making on complex issues regarding job duties and related tasks, working under minimal supervision and requiring analysis of variable factors to determine the best course of action.

Key Responsibilities:

+ Serve as a primary liaison between technology teams and business stakeholders to ensure alignment of solutions with organizational goals.

+ Lead coordination efforts across cross-functional teams to deliver technology solutions effectively and on schedule.

+ Develop and implement an **end-to-end testing strategy for Epic systems** , ensuring comprehensive validation of workflows, integrations, and data integrity.

+ Oversee planning, execution, and reporting of testing activities, including user acceptance testing (UAT) and regression testing.

+ Provide strategic guidance on technology enablement initiatives, advising executives on segment-specific functional strategies.

+ Exercise independent judgment in analyzing complex issues and determining optimal solutions.

+ Ensure compliance with organizational standards, best practices, and regulatory requirements throughout solution delivery.

Use your skills to make an impact

Required Qualifications

+ Minimum of 5 years’ experience managing large-scale system implementations or delivering complex functionality across enterprise platforms

+ Solid understanding of operations, technology, communications and processes

+ Demonstrated ability to communicate clearly and effectively, both verbally and in writing, across technical and non-technical audiences

+ Possess 5 + years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

+ Bachelor's degree

+ Epic implementation experience or proven track record in managing large-scale system implementations across enterprise environments

+ Proven experience utilizing Azure DevOps (ADO), Jira, and qTest for test management, issue tracking, and project coordination

Additional Information

Work-At-Home Requirements

+ WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

+ A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

+ Satellite and Wireless Internet service is NOT allowed for this role.

+ A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$117,600 - $161,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.