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Description

We are looking for a Conference Center Coordinator to join our team in Cohoes, New York. This role focuses on ensuring that building spaces are well-organized and effectively maintained while delivering exceptional customer service to visitors and internal teams. As a key point of contact, the individual will play a crucial role in creating a positive experience for all stakeholders. This is a long-term contract position offering an opportunity to work in a dynamic and collaborative environment.

Responsibilities:

• Deliver outstanding customer service to both internal teams and external visitors, ensuring a welcoming and detail-oriented environment.

• Coordinate front-of-house operations, handling inquiries and directing them appropriately.

• Organize and assist with the physical setup of meetings and events, including arranging furniture, signage, and necessary equipment.

• Maintain accurate records of room bookings, event schedules, and calendars to ensure seamless operations.

• Collaborate with other facilities team members to support broader services as needed.

• Monitor and oversee vendor activities to ensure quality and timely delivery of services.

• Assist with operational tasks related to accounting, finance, and occupancy services.

• Provide help desk support and address concerns promptly to enhance overall workplace efficiency.

• Promote teamwork and act as a representative of the facilities team to foster collaboration.

• Ensure compliance with workplace policies and maintain a high standard of organization across all areas.

Requirements • Proven experience in customer service with strong communication skills, both verbal and written.

• Ability to work independently while maintaining a proactive and efficient approach to tasks.

• Experience in event coordination, concierge services, or reception-related roles.

• Strong organizational skills and attention to detail to manage bookings and schedules effectively.

• Proficiency with PC operating systems and ability to use various platforms for daily activities.

• Demonstrated ability to collaborate with team members and act as an ambassador for the organization.

• High school diploma or equivalent required; additional certification in hospitality or related fields is preferred.

• 2-4 years of relevant experience in customer service, facilities management, or event planning. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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