• Cient Support Specialist

    Robert Half Office Team (Rancho Santa Fe, CA)


    Description

    A well-established professional services organization in Rancho Santa Fe is seeking a polished and proactive Client Support Specialist to serve as a key point of contact for high-touch clients. This role is ideal for someone who enjoys relationship-building, problem-solving, and providing white-glove service in a fast-paced but refined environment. You will be the voice of the company, ensuring clients feel supported, informed, and valued at every stage of their interaction.

    Key Responsibilities

    + Act as the primary contact for inbound client inquiries via phone, email, and in-person communication

    + Provide clear, professional responses to questions regarding services, timelines, and next steps

    + Coordinate closely with internal teams to ensure accurate and timely follow-up

    + Maintain detailed and organized client records within internal systems

    + Proactively identify client needs and escalate issues when appropriate

    + Assist with scheduling appointments, confirmations, and follow-up communications

    + Support administrative tasks related to client onboarding and ongoing service delivery

    Requirements

    + 2+ years of experience in customer service, client support, or hospitality

    + Strong verbal and written communication skills

    + Professional demeanor with the ability to interact confidently with diverse clients

    + High attention to detail and strong organizational skills

    + Proficiency with Microsoft Office and CRM or scheduling systems

    + Ability to manage multiple priorities while maintaining exceptional service standards

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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