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Description

We are looking for a dedicated and organized Medical Front Office Receptionist to support the operations of a busy neurosurgery office in Los Angeles, California. This contract position involves working closely with a board-certified neurosurgeon and their clinical team to ensure seamless administrative and patient coordination. Ideal candidates are meticulous, patient-focused, and thrive in a fast-paced medical environment. The Medical Front Office Receptionist must be bilingual in English and Spanish.

Responsibilities:

• Schedule and manage patient appointments, follow-ups, and medical procedures to ensure efficient clinic operations.

• Act as a liaison between patients, the neurosurgeon, and other healthcare providers to facilitate clear communication.

• Maintain accurate and confidential patient records while adhering to clinic and regulatory guidelines.

• Verify insurance coverage, assist with authorization processes, and handle billing inquiries to support patients.

• Oversee clinic functionality by managing supplies, preparing exam rooms, and maintaining the provider’s daily calendar.

• Handle administrative tasks such as data entry and file organization to support the neurosurgery team.

• Answer multi-line phone systems and provide concierge-level customer service to patients and visitors.

• Coordinate with external medical offices and facilities to streamline patient care and referrals.

• Ensure compliance with medical office standards and procedures, maintaining a precise and welcoming environment.

Requirements • At least 2 years of experience in administrative roles within a medical or specialty clinic setting.

• Strong organizational skills with the ability to manage multiple tasks efficiently.

• Excellent interpersonal and communication skills, demonstrating a patient-first approach.

• Proficiency in electronic medical records systems and Microsoft Office applications, including Excel, Outlook, and Word.

• Familiarity with medical terminology and insurance processes is highly preferred.

• Ability to maintain confidentiality and handle sensitive information with professionalism.

• Experience answering multi-line phone systems and delivering exceptional customer service.

• Adept at managing files and conducting accurate data entry in a fast-paced environment. TalentMatch®

•Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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