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Police Records Supervisor

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Police Records Supervisor

Salary

$54,870.40 - $65,148.72 Annually

Location

Boise, ID

Job Type

Full Time Regular

Job Number

23 -07405

Department

Police

Opening Date

01/14/2026

Closing Date

2/11/2026 12:00 PM Mountain

+ Description

+ Benefits

+ Questions

Summary Statement

Lead Boise Police Department’s Public Records Unit at the intersection of law, public trust, and public safety. As a Police Records Supervisor you'll serve as a co-supervisor created to support team growth and new projects, shares leadership of daily operations and a skilled team responsible for responding to public records requests under the Idaho Public Records Act. You’ll ensure releases are timely, accurate, and legally sound, handle complex and high-profile requests, and collaborate closely with City Legal and law enforcement partners. This is a high-impact leadership opportunity for someone who thrives on accountability, precision, and meaningful service to the community.

Essential Functions

+ Performs the full range of duties (with appropriate managerial review), including hiring, evaluating, promoting and assigning duties; corrects inappropriate actions or behavior through communication and coaching; initiates discipline or termination as needed; and oversees employees or a group. Performs or assists with the most complex, difficult or sensitive issues; meets with staff regularly to identify and resolve problems. Plans and schedules daily staffing of personnel ensuring minimum staffing requirements for multiple shifts, which may include covering 24/7 operations.

+ Oversees and provides administrative and technical support to internal police staff by determining the information needed, conducting research and compiling reports. Facilitates project work and communicates with stakeholders. Assists the public, including suspects, victims of crime and witnesses, in obtaining police services via telephone and counter service by determining their needs and directing them to the appropriate resource. Assists internal police employees with a variety of records inquiries. Contacts internal/external customers and personnel to obtain information and responds to requests for information.

+ Oversees the electronic transfer of records into the Records Management System (RMS). Oversees processing of police records according to records management regulations, city, state and federal codes and regulations along with department policies and procedures. Oversees the entry, updating and retrieval of information from the National Crime Information Center (NCIC). Oversees the submission of reports for the City of Boise and Ada County Prosecutor's Office and other law enforcement agencies. Advises personnel of procedures required to access police records. Coordinates with operations units to assist with compiling complete case reports for submission to the prosecutor’s office for review. Coordinates with outside agencies to provide and gather information necessary to case processing.

+ Ensures the Idaho Public Safety and Security Information System (ILETS) network/NCIC system and processes conform to federal Criminal Justice Information System (CJIS) regulations. Manages a public records database and content so that confidentiality, maintenance of records and records destruction activities are in compliance with federal, state and local laws, policies and procedures.

+ Collaborates with other department supervisors to facilitate communication. Responds to a variety of inquiries concerning police information verbally and in writing. Submits crime data to the Idaho State Police repository and the Federal Bureau of Investigations (FBI). Works closely with the Legal Advisor on public records requests and communicates policy changes to staff.

+ Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Required Knowledge, Experience, And Training

+ High school diploma or equivalent and three years of progressively responsible experience in a law enforcement environment including extensive use of software systems and records management procedures, or an equivalent combination of education and/or experience.

Knowledge of:

+ Record management practices, principles and methods.

+ Public records laws.

+ The criminal justice process.

+ Supervisory practices and procedures.

+ General office policies and procedures.

+ Computer usage including related software.

Ability to:

+ Collaboratively plan, organize, prioritize, assign and coordinate tasks.

+ Manage and train staff.

+ Operate with sound professional judgment and ethics.

+ Maintain confidentiality.

+ Complete work with great attention to detail.

+ Communicate effectively in the English Language at a level necessary for efficient job performance.

+ Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.

Preferred Knowledge, Experience, And Training

+ Associate's degree in criminal justice, public administration or business administration and three years of supervisory experience.

+ National Crime Information Center (NCIC) certification.

+ Teletype familiarity.

+ Understanding of the National Incident-Based Reporting System (NIBRS) and guidelines.

+ Knowledge of:

+ Public records processing and the Idaho Public Records Act Title 74.

Licensing And Other Requirements

+ National Crime Information Center (NCIC) certification within six months of employment.

Special Requirements

Applicants must be able to pass:

+ City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation.

+ Boise Police Department Criminal Justice Information System Background Check (BPD CJIS).

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts

While performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds and occasionally lifting/carrying up to 20 pounds. Also, the employee is frequently pushing/pulling up to 10 pounds and occasionally pushing/pulling up to 20 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk and hear. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach and grasp. Position requires hand/finger dexterity.

Working Environment

The work environment will include inside conditions.

Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.

Healthcare:

+ ZERO premium medical coverage option for you and your family

+ Low-cost dental and vision options.

+ Post-employment health savings account.

Retirement and Investment Plans:

+ PERSI retirement benefits

+ 401(k) or 457b pre-tax investment options with employer match.

+ 457b Roth after-tax investment options with no match

WellBeing Program:

+ Up to $500 cash per year for participants.

+ Alternative transportation incentives.

Paid Leave – City employees receive generous paid leave:

+ 10 hours of vacation per month, and this increases the longer you stay with the City

+ 12 paid holidays every year

+ 8 hours of sick leave per month

+ 10 weeks Parental Leave

Life & Long Term Disability:

+ Basic Life insurance at no cost to you

+ Long Term Disability insurance at no cost to you

Other optional benefits:

+ Pre-tax Flexible Spending Accounts

+ Supplemental Life Insurance

+ Supplemental Disability Insurance

+ Tuition reimbursement

+ Free local bus pass

+ Corporate discount programs

+ AFLAC

+ Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.

Please visit our website for further details mybenefits.cityofboise.org