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SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $125,000.00 and $175,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Overview

We are seeking an experienced individual with a strong HR foundation of operational processes combined with project management expertise to support the Americas Division Head of HR Service Centre, for a medium-term engagement. This role will provide governance, structure, and operational leadership as we deploy a global instance of SAP SuccessFactors.

Key Responsibilities:

Project Governance & Delivery

+ Support the Onboarding workstream lead to establish a governance framework, project reporting, capturing of project risks and dependencies.

+ Partner with global HR teams and other stakeholders to ensure alignment with requirements.

+ Capture and track requirements for the Service Center design including the build out of knowledge base documentation to enhance Tier 0 self-service

Stakeholder Management

+ Act as a trusted advisor to the workstream lead

+ Communicate project progress, risks, and mitigation strategies to key stakeholders as per program governance

+ Help to document and articulate workstream risks and key dependencies

Change Management

+ Support change readiness specific to onboarding module and the handshake from the ATS

+ Support with the development of training and communication plans for HR teams

+ Create onboarding documentation such as workflows to support scalability and consistency

Skills & Competencies:

+ Strategic thinking with hands-on execution capability.

+ Expertise in HR technology deployment and process optimization.

+ Strong analytical and problem-solving skills.

+ Collaborative leadership style with ability to influence.

Qualifications & Experience:

+ 4–7 years of experience in HR operations, onboarding, or related HR functions.

+ Strong understanding of HR processes, systems (e.g., SuccessFactors, Workday, Service Now)

+ Proven track record in HR project management

+ High attention to detail and strong organizational skills

+ Strong stakeholder management and communication skills.

+ Demonstrated success in navigating fast-paced, matrixed, global organizations

Additional Requirements

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [email protected].

EOE, including Disability/veterans