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CHILD SUPPORT SPECIALIST III - Emergency Appointment

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CHILD SUPPORT SPECIALIST III - Emergency Appointment

Salary

$58,272.00 - $78,524.88 Annually

Location

Los Angeles County, CA

Job Type

Full time

Job Number

N1615G-HE

Department

CHILD SUPPORT SERVICES

Opening Date

01/15/2026

Closing Date

1/23/2026 5:00 PM Pacific

+ Description

+ Benefits

+ Questions

Position/Program Information

CHILD SUPPORT SERVICES DEPARTMENT

TYPE OF RECRUITMENT

OPEN COMPETIVE - EMERGENCY

FILING PERIOD

Applications will be accepted fromFriday,January 16, 2026, at8:00 a.m. (PT) - untilFriday, January 23, 2026, at 5:00 p.m (PT). All applications must be received before 5:00 p.m. (PT) Friday, January 23, 2026, to be accepted.

EXAM NUMBER

N1615G-HE

The LA County Department of Human Resources (DHR) has authorized Hiring as an Emergency under Civil Service Rule 13.04 in response to Assembly Bill (AB) 2561 (McKinnor), which requires the County to report on high vacancy rates and recruitment efforts. This action supports a Countywide strategy to address persistent staffing shortages that threaten the delivery of essential public services. We are looking for qualified and committed individuals to help strengthen the County workforce and ensure residents continue to receive critical support. If you are looking for a new opportunity where your work will make an immediate impact, this may be the role for you.

The Child Support Services Department is seeking qualified candidates to fill emergencyChild Support Specialist III vacancies related to the effort to stabilize critical services and accelerate hiring in high-need areas.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Child Support Specialist III.

Essential Job Functions

+ Acts as a lead performing intake, establishment, and enforcement functions.

+ Performs audits of case payments using various automated systems and other case financial records to establish actual welfare/non-welfare arrearages.

+ Identifies and corrects discrepancies, omissions of data found in automated systems to ensure monetary amounts assessed or credited to case participants are accurate.

+ Initiates actions to correct discrepancies noted in case audits and inputs corrective data into automated case management systems using State audit system calculations.

+ Researches Federal, State, and local laws, regulations, and policies to evaluate and determine training needs, consults with supervisory personnel, and makes recommendations to management concerning the need for new training programs or revisions to existing training programs to increase their effectiveness.

+ Participates in the design and delivery of training programs and in the selection of appropriate presentation media.

+ Creates draft child support program procedures and policies for electronic reference.

+ Monitors cases using California Department of Child Support Services compliance criteria.

+ Compiles mandated performance review reports for submission to State and Federal Child Support agencies.

+ Compiles and analyzes statistical data.

+ Develops and prepares reports to document program performance and productivity.

+ Identifies noncompliance issues, recommends corrective action, and monitors corrective actions.

Requirements

REQUIREMENTS TO QUALIFY

One year of experience at the level of Los Angeles County's class of Child Support Specialist II.*

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

SPECIAL REQUIREMENT INFORMATION

*Experience at the level of Los Angeles County's class of Child Support Specialist II is defined as performing specialized duties related to the intake, establishment, and enforcement of court orders for the collection of child support obligations.

Withhold and out-of-class information

No withhold or out-of-class experience will be allowed. Required experience/education must be fully met at the time of filing and clearly indicated on the application.

LICENSE

A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS

Physical Class II – Light:This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

EXAMINATION CONTENT

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

APPLICATION AND FILING INFORMATION:

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please [email protected], as well [email protected],[email protected],[email protected], and [email protected] your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.comand viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account onwww.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD

All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record.

DEPARTMENT CONTACT

Exams Unit

[email protected]

ADA COORDINATOR: [email protected]

CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922

TELETYPE PHONE: (800) 325-0778

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.

Fair Chance:

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov.

Veteran’s Credit:

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

For more information on veteran’s credit, please visit:https://file.lacounty.gov/SDSInter/dhr/205102\_PPG\_115.pdf

Revised September 2025

For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)

01

Our office will review your application to verify that you meet requirements outlined in the job posting. If you are selected for an interview, we will contact you via phone or email to schedule the date and time. If you have not been contacted within 60 days and the recruitment/exam remains open, you may submit a new application to express your continued interest or to update your information. I understand and accept the conditions above.

+ Yes

+ No

02

Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add [email protected], as well as [email protected], [email protected], [email protected], and [email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. I have read and understand the above information and instructions.

+ Yes

+ No

03

How many months and/or years of experience do you have at the level of Los Angeles County's class of Child Support Specialist II?

+ No experience

+ More than six months, but less than one year

+ One year or more

04

Describe your experience performing at the level of a Child Support Specialist II. Include the following information and in the following format.Responses such as "see resume" or "see application" will not be considered as a sufficient response.If you do not have any experience, please indicate "N/A".Payroll TitleCounty, Department and Division/Section/UnitDates of Employment: FROM (mm/dd/yy) - TO (mm/dd/yy)Number of hours worked per weekDuties performed

Required Question

Employer

County of Los Angeles

Address

**************

Los Angeles, California, 90010

Website

http://hr.lacounty.gov

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