• Part-Time Case Aide

    YMCA of Broome County (Binghamton, NY)


    Part-Time Case Aide

     

    Binghamton, NY (http://maps.google.com/maps?q=61+Susquehanna+St+Binghamton+NY+USA+13901-3705)

    Description

    Do you want to make a difference in your community? Do you enjoy helping others navigate challenges and work toward stability and independence?

     

    As a Case Aide, you will play a vital role within our Housing Department, supporting residents as they work toward personal goals and long-term success. This position provides direct support to the Case Manager by helping ensure resident needs are identified, documented, and addressed in a timely and respectful manner.

     

    The Case Aide serves as a key point of support for residents, assisting with documentation, coordination of services, goal planning, and follow-up, while maintaining strict confidentiality and professionalism.

    Key Responsibilities

    The Case Aide duties include, but are not limited to:

    + Ensure resident documentation—including discharge summaries, mental health evaluations, and medication records—is accurate, complete, and properly filed in resident folders

    + Assist residents in developing individualized Goal Plans and participate in follow-up meetings to track progress

    + Support coordination of services and resources needed by residents, in collaboration with the Case Manager and community partners

    + Maintain confidentiality and appropriately manage sensitive and protected information at all times

    + Assist with data collection and documentation for monthly and quarterly reports as requested by the Case Manager

    + Provide general support to residents in a respectful, trauma-informed, and strengths-based manner

    + Communicate effectively with residents, staff, and supervisors to support continuity of care

     

    Schedule

     

    Tuesday, Wednesday, Thursday, Friday (20 Hours)

     

    5:00 PM – 10:00 PM

     

    Salary

     

    $19.00 per hour

     

    Benefits

     

    + Free YMCA membership

    + Paid sick time

    + My Better Benefits Employee Assistance Program

    + Employee Assistance Program (EAP)

    Requirements

    + Associate’s degree in Human Services, Social Work, or a related field preferred

    + Must be at least 18 years of age

    + Excellent verbal and written communication skills

    + Knowledge of mental health and substance use disorders preferred

    + Ability to maintain confidentiality and demonstrate professionalism at all times

    + Strong organizational skills and attention to detail

    + Dedication to helping others and supporting individuals through challenging life circumstances

    + General knowledge of Microsoft Office (Word, Excel, Outlook)

    + Experience collaborating with individuals with mental health diagnoses, physical health conditions, or substance use challenges preferred