• Program Manager

    Richard Heath and Associates (CA)


    Program Manager

     

    Job Id: 1104

     

    # of Openings: 1

     

    Richard Heath & Associates, Inc. (RHA) is currently hiring for the following position:

     

    Program Manager

     

    Full-time, Exempt

    Description:

    The Program Manager provides high-level administrative and operational support to the Senior Program Manager and Director of Battery Programs, supporting several initiatives that serve at-risk customers impacted by unreliable electrical circuits or circuits that lose power often to mitigate wildfire risk. Responsibilities include research, professional writing and document development, organization, quality assurance and invoicing support. This role contributes to system development and process improvement, ensuring accurate, timely data capture and reporting to support contract deliverables and KPIs. Additional duties include coordination with multiple subcontractors, client relations, and other cross-functional tasks essential to program execution.

    Duties and Responsibilities:

    + Contractor support and management to include: maintaining rosters, ensuring required trainings and documentation are complete, lead regular contractor meetings, ensuring contractors meet their goals by monitoring daily metrics, support troubleshooting database processes and data collection

    + Analyze program data and design reports to appropriately display performance and statistical information to track and measure progress for monthly reports and presentations, and as requested

    + Ensure Ad Hoc reports or documentation requested by client are prepared and submitted within a reasonable time or within the time requested

    + Provide internal status reports and lead team, contractor, and client meetings

    + Provide input into program development

    + Develop and keep training materials up-to-date

    + Provide internal support and direction to cross-functional teams

    + Evaluate procedures and processes to enhance efficiency and productivity

    + Monitors work plans and program timelines for accuracy and to keep the program team on time with deadlines

    + Manage invoicing tasks to support Accounting Team

    + Work autonomously with limited oversight

    Requirements:

    + Four years of experience in a professional office environment managing programs and/or projects

    + Two years leading cross functional teams

    + Relationship development and management experience

    + Strong follow-through skills and ability to work independently with a minimum amount of supervision

    + Excellent interpersonal skills and the ability to work in a team environment including the ability to work well with management, co-workers, and subcontractors

    + Excellent written and oral communication skills

    + Excellent organizational skills with attention to detail and ability to maintain records/databases

    + Intermediate knowledge of computers and use of Microsoft Office applications such as Word, Excel, and PowerPoint

    + Ability to multi-task and work well under pressure

    + Ability to transfer program requirements into practical implementation protocols

    + Inventory Management

    + Contractor Management

    + Invoicing experience

    + Training experience

    + High level writing skills

    Compensation:

    + The range for this position is between $70,000 and $80,000 annually and is determined based on factors such as skills and experience

    What you can expect from RHA:

    + Respectful, passionate employee culture dedicated to improving the lives of others

    + A collaborative team who support each other and give you the tools and resources you need to succeed

    + Competitive paid time off to balance the demands of life

    + Company paid medical benefits

    + Secure, successful company that is celebrating 45 years in business

     

    Who is RHA?

     

    For 45 years, RHA has delivered innovative, impactful programs with expansive reach into California’s hard to serve communities, and has helped over 1,000,000 residents and small businesses conserve resources. In January of 2025 RHA joined Resource Innovations and our combined expertise will enhance sustainable solutions leading to more impact and more action for years to come.

    WHY IT IS EASY TO FEEL PASSIONATE ABOUT OUR WORK:

    Our Vision - Connecting our clients to diverse populations

     

    Our Mission - working together to improve lives by delivering socially responsible solutions.

     

    Our Values - PA2CT

     

    Proactive

     

    Adaptable/Accountable

     

    Committed

     

    Team

     

    Our Motto­ - Doing whatever it takes

     

    Richard Heath & Associates is an equal opportunity employer committed to a diverse workforce

     

    Employment at Richard Heath & Associates is contingent upon passing all required clearances of the position, which may include but not limited to: criminal history, driving record, employment verification, and drug testing.

     

    Thank you for considering to join our team! We can't wait to hear from you.