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Customer Care Specialist – Swedesboro, NJ 08085

Pay: $18–$20/hr • Hybrid (after training)

About the Role

Join a compassionate customer care team supporting pet patients and their families. You’ll handle multi‑channel communication, navigate patient/prescriber profiles, and collaborate with pharmacy and fulfillment teams while maintaining a positive, professional approach.

Responsibilities

+ Deliver empathetic, patient‑focused service across phone, email, SMS, chat, and mail

+ Navigate customer and prescriber profiles across multiple systems

+ Adapt quickly to varied customer interactions

+ Work both independently and collaboratively with pharmacy and fulfillment teams

+ Maintain professionalism and accuracy in a fast‑paced environment

Qualifications

+ Strong communication and customer service skills

+ Comfort with admin tasks and data entry

+ Willingness to obtain a NJ Pharmacy Technician license

+ Ability to train fully on‑site and transition to hybrid

Training & Schedule

+ Six weeks of paid on‑site training in Swedesboro

+ Weeks 1–3: M–F, 8:00 AM–4:30 PM

+ Weeks 4–6: M–F, start times 9:00 or 10:00 AM

+ Post‑training shift: 11:30 AM–8:00 PM (subject to shift bids)

+ Hybrid schedule: 2 days/week in office

+ Weekend rotation: 1 Saturday/month + 1 Saturday/quarter

+ Call center hours: M–F 8 AM–9 PM, Saturday 9AM-5PM

Job Type & Location

This is a Contract position based out of Swedesboro, NJ.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Swedesboro,NJ.

Application Deadline

This position is anticipated to close on Jan 20, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.