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About the Role:

The Warehouse Lead plays a critical role in overseeing daily warehouse operations in our 24-hour cold storage facility, ensuring efficient, accurate, and timely processing of inventory and shipments. This position leads a team of warehouse associates, coordinates workflow, and maintains a safe, organized, and compliant work environment. The Warehouse Lead serves as a key liaison between warehouse staff and management, facilitating communication, problem-solving, and operational excellence.

This role operates on two shifts: 7:00 AM – 5:00 PM and 7:00 PM – 5:00 AM, and associates must be prepared to work extended hours until the job is completed. The position enforces a strict No-Fault Attendance Policy and ensures all warehouse activities support overall supply chain objectives and customer satisfaction.

Minimum Qualifications:

+ High school diploma or equivalent

+ Minimum 3 years of warehouse operations experience, including at least 1 year in a supervisory or lead role

+ Basic knowledge of Warehouse Management Systems (WMS) and inventory control procedures

+ Ability to lift heavy objects and work in a physically demanding environment

+ Strong communication, leadership, and organizational skills

Preferred Qualifications:

+ Associate degree or higher in logistics, supply chain management, or related field

+ Experience with advanced WMS software and barcode scanning technology

+ Forklift certification and experience operating warehouse equipment

+ Demonstrated ability to lead diverse teams, motivate employees, and maintain productivity during long shifts

+ Familiarity with OSHA regulations, PPE compliance, and food safety standards

Key Responsibilities:

+ Supervise and coordinate daily activities of warehouse staff to meet productivity, quality, and safety standards

+ Plan labor and schedules to meet throughput goals while managing extended shifts and high-volume periods

+ Ensure compliance with safety protocols, company policies, and regulatory requirements

+ Enforce strict No-Fault Attendance Policy consistently across all shifts

+ Train, mentor, and evaluate warehouse team members to promote professional development and performance improvement

+ Collaborate with operations, logistics, procurement, and customer service teams to optimize warehouse efficiency and resolve issues

+ Monitor inventory levels, quality control, and operational KPIs, using data to make staffing and scheduling decisions

Required Skills:

+ Strong leadership skills with the ability to maintain team motivation and accountability during long shifts

+ Excellent communication and conflict resolution skills

+ Organizational skills to manage staffing, labor planning, and workflow in a 24-hour operation

+ Knowledge of OSHA, PPE, and warehouse safety standards

+ Proficiency with WMS and inventory software for accurate tracking and reporting

+ Physical stamina and attention to safety protocols to maintain a secure work environment