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Banquet Captain

Medora, ND (http://maps.google.com/maps?q=Medora+ND+USA+58645)

Description

Summary/Objective

The Banquet Captain will oversee all events (including drop offs), manage staff at events, handle and delegate set-up and breakdown of events and take care of the guests in a timely, courteous, efficient and customized manner. All functions are carried out to maintain an environment of teamwork.

A successful Banquet Captain, should have strong leadership skills, be able to manage multiple streams of information, should remain calm in stressful situations and demonstrate excellent time management and organizational skills.

Duties/Responsibilities

+ Manage the set-up and breakdown all events with regard to food service, ie buffet tables, food stations, setting tables and drink stations

+ Manage the staff as they bus, set tables and preform setup and takedown of event spaces

+ Act as the contact person for the event coordinator, Catering and Event Manager, and guests

+ Communicate and coordinate with the event staff and kitchen on any changes that occur during the event

+ Check BEOs and ensure that catering team has all necessary information and items on hand to execute the event as expected by the guest

+ Transport and serve food to catered events.

+ Ensure cleanliness and organized presentation of food and amenities at each event.

+ Follow all sanitation and cleanliness requirements of food handling.

+ Interact with guests in a courteous and professional manner and provides a positive experience.

+ Work with the Food and Beverage Team to ensure pre-planning and execution are seamless from a guest perspective.

+ Bus tables throughout events and contribute to efficient tear down process.

+ Participate in workplace safety training sessions.

+ Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings.

+ Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values.

+ Perform other related duties as required.

Supervisory Responsibilities

+ Lead and assist catering team on site at events in conjunction with Catering and Events Manager

+ Attendance at weekly Catering meetings

Requirements

Required Skills/Abilities

+ Excellent verbal communication skills.

+ Reliable, on time, and ready for every shift.

+ Provide outstanding guest service.

Required Education and Experience

+ Must provide exceptional service to all guests.

+ Must be able to troubleshoot and create solutions as needed.

+ Previous Food and Beverage/Catering experience preferred.

+ Must be familiar with safe food handling practices and be able to ensure proper transport and temperatures of food served.

+ Must be fluent in English, bilingual a plus.

Work Environment

This position is both an indoor and outdoor position. Indoor settings will be in a controlled, temperate environment while outside conditions may be in a hotter climate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is continuously required to talk, hear, hand/eye coordination, stand, walk, have repetitive use of hands and arms, and grasp. Visual acuity to determine accuracy, details and transcribe data, determine neatness and thoroughness of work assigned, and determine safety of workplace surroundings for themselves and guests. Occasionally required to push, pull, stoop, bend, lift and carry up to 25 pounds. Must be able to work long hours and available for evenings, weekends and holidays if required.

AAP/EEO Statement

It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodations for qualified individuals with disabilities.