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Network Access Center Specialist Virtual
- AdventHealth (Tampa, FL)
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Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
All the benefits and perks you need for you and your family:
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
3100 E FLETCHER AVE
City:
TAMPA
State:
Florida
Postal Code:
33613
Job Description:
+ Promptly resolves consumer inquiries within assigned functional areas, striving for first interaction resolution.
+ Adheres to established workflows, scripting, and department greetings to ensure accurate demographics, insurance information, and authorizations.
+ Thoroughly documents all interactions and consistently updates consumer records in the relevant technology system.
+ Achieves individual key department performance objectives such as quality assurance and productivity.
+ Handles sensitive matters courteously and professionally, escalating to leadership when appropriate.
The expertise and experiences you’ll need to succeed:
QUALIFICATION REQUIREMENTS:
Associate, High School Grad or Equiv (Required)Certified Medical Interpreter (CMI) - Accredited Issuing Body
Pay Range:
$15.87 - $25.38
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Experience
**Organization:** AdventHealth Tampa
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150661643
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