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As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

2613 W Henrietta Rd, Brighton, New York, United States of America, 14623

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500133 Psychiatry SMH Crisis

Work Shift:

UR - Day (United States of America)

Range:

UR URCE 211

Compensation Range:

$63,003.00 - $80,600.00

_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._

Responsibilities:

The Mental Health Therapist provides crisis support via phone and video services to individuals seeking assistance with a variety of psycho-social and/or mental health concerns. Through this program, the Mental Health Therapist provides crisis intervention, assessment and referral services to callers in crisis who are currently enrolled as a patient at URMC or a community member seeking services. This position will operate under general direction and with considerable latitude for independent judgement.

ESSENTIAL FUNCTIONS

+ Responds to incoming Crisis Call Line and Virtual Mental Health Urgent Care patients in a timely manner, collects a brief history and determines, based on the initial assessment, caller’s needs and if the caller is at risk for harm to self or others. Follows designated workflows to provide each caller with the appropriate interventions and level of care. Makes referrals to appropriate levels of care to include Mobile Crisis, outpatient MH services and community resources, as indicated.

+ Completes all required clinical documentation in compliance with Office of Mental Health (OMH), program, department, and hospital regulations. Adheres to communication protocols, organizational goals, and requirements for documentation.

+ Participates collaboratively as a member of an interdisciplinary team to provide coordinated care. Meets minimum target for units of service set by the Crisis Call Line Clinical Coordinator and Clinical Director.

+ Collaborates with referral sources and other professionals both internal and external throughout patient care activities (i.e. Mobile Crisis, 911). Mobilizes family and natural support networks when necessary. Establishes communication with current providers or community services workers by maintaining cooperative working relationships with community and health care agencies, as well as professional and administrative staff of the Medical Center and University.

+ Maintains professional CEU requirements by reading, attending seminars, workshops and conferences. Attends and contributes to clinical/training/supervision meetings as needed. Participates in departmental and programmatic diversity presentations and meets annual training expectations on diversity.

+ Demonstrates commitment to the mission of the Department of Psychiatry and University modeling honesty and integrity. Personally committed to understanding and meeting the unique needs of external and internal customers. Maintains a thorough knowledge of Department of Psychiatry policies and procedures. Coordinates with support staff regarding patient scheduling, fees, and insurance issues.

+ Other duties as assigned

KNOWLEDGE & EXPERIENCE

+ Master's degree from a Counsel for Accreditation of Counseling and Related Education Programs (CACREP) accredited program with major course work in mental health counseling required

+ Or equivalent combination of education and experience

+ NYS licensure as a mental health practitioner (e.g., Mental Health Counselor, Creative Arts Therapist) upon hire required or

+ If licensure has not been obtained upon employment, an active limited permit or submitted application to the NYS Department of Education. upon hire required and

+ NYS licensure as a mental health practitioner (e.g., Mental Health Counselor, Creative Arts Therapist) within 36 months required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

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Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals.

At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.