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About Armed Forces Benefit Association (AFBA) and 5Star Life

In 1947, AFBA emerged from the basement of the Pentagon to solve a critical need in support of the military. More than 75 years later, our commitment to those who serve and to solving their unique problems remains core to everything we do. Founded to provide military members with a death benefit no one else would, we continue to embrace our mission and deliver benefits tailored to the real-life needs of all who serve today, including active duty, National Guard, and first responders. Providing protection to those who go in harm’s way, we ensure survivor and other benefits are available to all who serve, defend, and protect our great nation, no matter what. 5Star Life Insurance Company was founded in service and carry that mission today by committing to serve those who serve, from underwriting benefits for military and first responder families to providing coverage to the employees that keep our communities running. Our commitment to our communities – rather than the bottom line- drives our business.

We offer a flexible hybrid work environment, allowing you to enjoy the best of both worlds with 3 days in the office and up to 2 days working remotely each week. This position is in Alexandria, VA

About the Role

In this entry-level administrative position, you’ll play a key part in the day‑to‑day management of producer licensing and appointment activities. You will assist with processing new and renewal applications, maintaining accurate records, preparing simple correspondence, and helping ensure our licensing files remain fully compliant with state requirements. No prior licensing experience is required—just strong attention to detail, willingness to learn, and comfort working with data and documentation.

What You’ll Do

+ Process initial, renewal, and termination filings for producer state licenses and appointments

+ Assist with producer contracts, commission agreements, and related documentation

+ Maintain accurate producer records and ensure license appointments are tracked and renewed on time

+ Prepare and submit forms for agent changes or cancellations while updating internal databases

+ Draft basic business correspondence and handle incoming calls from producers, agents, and state insurance departments professionally

+ Organize daily tasks, manage workflow, and meet deadlines in a fast-paced administrative environment

+ Perform additional duties as assigned by your supervisor or management

Qualifications

+ College degree in Business preferred, or equivalent administrative/business experience

+ General knowledge of insurance or licensing laws is helpful but not required—we’re willing to train

+ Strong organizational skills with excellent attention to detail

+ Ability to prioritize tasks, follow written and verbal instructions, and meet deadlines

+ Clear, professional written and verbal communication skills

+ Working knowledge of Microsoft Office and comfort navigating online systems

Who Thrives Here

This role is ideal for someone who:

+ Enjoys administrative work and managing detailed information

+ Wants stability and long-term growth in a professional setting

+ Likes working with structured processes and clear procedures

+ Values accuracy and consistency in their daily work

+ Appreciates being part of a collaborative, supportive team

Benefits we offer:

+ health insurance (medical, dental, and vision)

+ flexible spending accounts (medical and dependent care)

+ 401k plan with generous employer match

+ paid time off

+ paid holidays (12)

+ life insurance

+ short- and long-term disability insurance

+ employee assistance program

+ professional development & tuition reimbursement

+ career growth opportunities

+ on-site gym and locker rooms (Alexandria, VA office only)

+ friendly, collaborative culture

Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans' statuses, disabilities, and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace, we are committed to creating an inclusive environment for all employees. AFBA and 5Star Life Insurance Company endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact Human Resources ([email protected]) ([email protected]). EEO is the Law (https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf) (Link to external DOL site). AFBA and 5Star Life Insurance Company is an Equal Opportunity Employer and an E-Verify Employer.