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Position Details

Position Information

Department Vet Teaching Hospital (VTH)

Position Title Supervisor-Vet Patient Srvcs

Job Title Small Animal Surgery Patient Care Coordinator

Appointment Type Professional Faculty

Job Location Corvallis

Benefits Eligible Full-Time, benefits eligible

Remote or Hybrid option?

Job Summary

The Lois Bates Acheson Veterinary Teaching Hospital in the Carlson College of Veterinary Medicine is seeking a Small Animal Surgery Patient Care Coordinator. This is a full-time (1.00 FTE ), 12-month, professional faculty position.

The Carlson College of Veterinary Medicine provides veterinary professional and graduate programs leading to the DVM and MS degrees, and operates the Veterinary Teaching Hospital and Veterinary Diagnostic Laboratory. The College budget (from all sources) approximates $31 million annually, which supports educational programs, veterinary medical and diagnostic public services, and research programs with broad impacts related to animal and human health. The College employs approximately 270 faculty and staff, plus student employees.

The Veterinary Teaching Hospital provides primary and referral health care for animals in Oregon and the region, participates in the education of veterinary students through clinical training, develops novel diagnostic and therapeutic techniques for veterinary care, and provides consultation service to practitioners and clients.

The Small Animal Patient Services Coordinator ( PSC ) is responsible for service coordination, supervision of patient care staff (including certified veterinary technicians, veterinary assistants, and student workers), and oversight of patient care within the Small Animal Soft Tissue Surgery and Orthopedic Surgery departments.

Reporting to the Small Animal Patient Care Manager, this position works collaboratively with other Small Animal Patient Services Coordinators to coordinate the daily receiving of patients for emergencies as well as scheduled consultations and procedures. The role is primarily floor-based, providing hands-on patient care for the Small Animal Surgery service while simultaneously supervising staff and ensuring smooth coordination of care throughout the hospital.

The incumbent is expected to attend and lead daily huddles, develop and manage staff schedules, and provide training to ensure all departmental activities are appropriately staffed and executed according to hospital standards.

Why OSU?

Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS :

•Top 1.4% university in the world

•More research funding than all public universities in Oregon combined

•1 of 3 land, sea, space and sun grant universities in the U.S.

•2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties

•7cultural resource centers (https://hr.oregonstate.edu/work-life/diversity-and-cultural-resources) that offer education, celebration and belonging for everyone

•100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates

•35k+ students including more than 2.3k international students and 10k students of color

•217k+ alumni worldwide

•For more interesting facts about OSU visit:https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers acomprehensive benefits package (https://hr.oregonstate.edu/benefits/prospective-employee) with benefits eligible positions that is designed to meet the needs of employees and their families including:

•Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.

•Free confidential mental health and emotional support services, and counseling resources.

•Retirement savings paid by the university.

•A generous paid leave package, including holidays, vacation and sick leave.

•Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.

•Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.

•Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU’s safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive.

2025 Best Place for Working Parents® Designation! (https://bestplace4workingparents.com/policies/)

Future and current OSU employees can use theBenefits Calculator (https://hr.oregonstate.edu/benefits/new-employees/benefits-calculator) to learn more about the full value of the benefits provided at OSU .

Key Responsibilities

80% PATIENT CARE & SERVICE COORDINATION

+ Coordinates client/patient in-hospital and out- patient admissions and discharges with Hospital reception; collaborates with Hospital reception, diagnostic imaging, anesthesia, internal and specialty medicine, and any responsible service in areas of appointment scheduling. Obtains client/patient histories, assigns students to cases, ensures proper case management, financial accounting, and record- keeping; creates client estimates; educates client in patient postoperative care; assists in phone call- backs to obtain progress reports, answer client questions, schedule rechecks, communicate with referring veterinarians, outside pharmacies, etc.; and counsels clients in pet losses.

+ Responsible for following clinician-directed medical orders, ie: performing treatments and diagnostics, administering medications and nutrition, and monitoring patient status, including sedation. Initiates and/or assists with implementation of emergency procedures during critical periods to sustain life of animal. Under direction of clinician, monitors animal recovery and provides nursing care to critical care patients. . Initiates and/or assists with obtaining laboratory values using instruments in the technician station. Uses hospital electronic medical record (EzyVet) to document patient vitals and procedures, charge for services and request diagnostics.

+ Coordinates pre-surgery set-up of operating rooms according to surgical schedule and sets up instruments and equipment for surgeries. Prepares patients for surgery (clipping, rough and sterile scrubbing, positioning, etc.). Assists during surgery by providing the appropriate instruments and equipment required for a specific surgical procedure; provides technical support to veterinarians during medical and surgical diagnostic procedures (e.g., bandaging, intravenous catheterization, scrubbing in as needed ); assists with tabling and restraining animals, providing nursing to critical-care patients and monitoring response to medications. Coordinates cleaning of surgery suites post-op and proper storage of equipment.

+ Cleans, assesses workability, performs minor maintenance, and identifies needed repairs of surgical equipment, (e.g. endoscope, arthroscopy equipment, cryosurgical unit, nitrogen and electric drills, electrocautery and suction equipment) and/or rooms, ensures surgical supply room is well equipped with surgical packs, drapes, instruments, gowns, gloves, suture materials, and pharmaceutical supplies and maintains adequate level of supplies for surgery. Works closely with Central Sterile & Pharmacy to ensure appropriate supply and preparation of surgical equipment, instruments, and pharmaceutical supplies. Maintains service-specific supplies and equipment.

+ Assists in other areas of the hospital as needed.

20% SUPERVISION

+ Ensures that all patients in the Small Animal Soft Tissue and Orthopedic services receive high quality care by managing, recruiting, hiring and evaluating all direct reports (CVTs, Vet Assistants and Student Workers).

+ Encourages professional development for staff by identifying and implementing training opportunities within the unit.

+ Develops schedules for staff and student workers to meet business needs, authorizes vacation schedules and employee leave requests, and authorizes overtime.

+ Coordinates with Patient Care Manager and other PSCs to ensure appropriate hospital-wide coverage and cross training for staff.

+ Assesses performance through completion of written evaluations; disciplines, or effectively recommend discipline, up to and including dismissal.

+ Ensures compliance with university policy, state and federal regulations including maintaining and updating records and systems for safety and quality standards, protocols and best practices.

+ Assists the Small Animal Surgery Faculty and collaborates with the VTH management team in overseeing the operations of the Veterinary Teaching Hospital as needed.

+ Works collaboratively with the Director of Operations on any procurement activities or equipment repairs within the surgery service.

What You Will Need

+ Current certification as a Veterinary Technician and ability to obtain and maintain Oregon Certification within six months of hire date.

+ 3 years experience in small animal surgery as a CVT .

+ Effective written/verbal communication skills with the ability to build trusting relationships within a team with individuals from a variety of backgrounds.

+ Demonstrated ability to effectively instruct others in veterinary techniques.

+ Ability to work independently and practice good judgement to ensure high quality care.

+ Ability to work effectively as a member of a team and be an active participant in problem-solving and team advancement.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

What We Would Like You to Have

+ VTS in Surgery

+ Two (2) years of experience in a supervisory role

+ EzyVet/Vet Radar experience

Working Conditions / Work Schedule

This position is located in an extremely busy Veterinary Teaching Hospital. Individual has possible exposure to noxious odors, infectious diseases, chemicals, gas anesthetics, radiation, loud noises, wet and slippery floors, and machinery. This position has access to controlled substances. This position may be required to list and/or carry up to 50 pounds and may be required to push, and/or pull objects weighing up to 200 pounds. Working with and around small and large animals has certain inherent risks; animal handling and restraint can lead to injury. To minimize risk to employee, Oregon State University offers a rabies vaccination at the employe’s expense (acceptance/declination at the discretion of the appointee)

The work schedule will be normally 8am to 5pm, though the work schedule may shift as needed to provide technician coverage on weekends, evenings, and holidays; overtime may be required. This position is considered essential and may be required to work during inclement weather.

Pay Method Hourly

Pay Period 1st through the last day of the month

Pay Date Last working day of the month

Recommended Full-Time Salary Range $38.00- $46.00

Link to Position Description

https://jobs.oregonstate.edu/position\_descriptions/176154

Posting Detail Information

Posting Number P09680UF

Number of Vacancies 1

Anticipated Appointment Begin Date 03/01/2026

Anticipated Appointment End Date

Posting Date 01/16/2026

Full Consideration Date 01/30/2026

Closing Date 02/13/2026

Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants

Special Instructions to Applicants

To ensure full consideration, applications must be received by January 30, 2026.Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.

When applying you will be required to attach the following electronic documents:

1) A resume; and

2) A cover letter indicating how your qualifications and experience have prepared you for this position.

3) Licenses/Certifications: Please attach any relevant licenses or certifications necessary.

Starting salary within the salary range will be commensurate with skills, education, and experience.

You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.

For additional information please contact:

Robyn Panico

[email protected]

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at ourBackground Checks (https://hr.oregonstate.edu/careers/background-checks) website including thefor candidates (https://hr.oregonstate.edu/careers/candidates) section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team [email protected].

Supplemental Questions

Read More at: https://jobs.oregonstate.edu/postings/176230

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.