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Academic Affairs Director- Baruch Online

POSITION DETAILS

"At Baruch College we believe that student success is everyone’s responsibility”

Reporting to the Associate Provost for Pedagogy & Online Programs, the Director of Baruch Online is responsible for the day-to-day administration of Baruch Online and the operations of the Digital Learning Hub (DLH), Baruch College’s online program production unit. In this role, the director will manage a growing team of staff who support Baruch Online from student pre-admission outreach to graduation. The Director will work to implement the strategic vision of online learning at Baruch College while adhering to Baruch’s core values of collaboration and connection, excellence, impact, inclusion, and innovation.

Job Duties:

Online Program/Course Development

+ Manage a team of full-time, part-time, and/or contract instructional designers, project managers, and course architects who support faculty and build high quality online courses.

+ Implement and maintain a sustainable plan for master course templates for fully online courses.

+ Collaborate with the Center for Teaching and Learning (CTL) and Educational Technology staff on pedagogical preparation and technical training for faculty teaching in digital modalities.

+ Direct online course development and instructional design projects with external partners.

+ Project manage all aspects of in-house online program development including needs analysis, timeline, course outline, course content assessment, quality review, communication and implementation.

+ Collect evaluation of online courses using the selected assessment tool and provide support and guidance in the form of actionable tasks to the developer or content specialist in collaboration with departments and other stakeholders.

+ Ensure compliance with accessibility regulations and universal design; provide support in collaboration with the Office of Disability Services and other support offices.

+ Oversee the media production studio and full-time media production staff.

Marketing and Recruitment

+ Supervise the online program marketing manager and oversee the implementation of a recruitment strategy for online undergraduate, adult, and graduate student populations in line with the guidance of Enrollment Management.

+ Lead online program marketing and advertising efforts across Baruch College.

+ Implement the College’s strategy for increasing enrollments and retention focused on online degree completers and adult learners, emphasizing student support services and continuous quality improvement.

+ Coordinate with vendor and/or oversee marketing activities that elevate the visibility of online degree programs at Baruch including website, social media communications, and other recruitment strategies in collaboration with Office of Communication and other internal stakeholders.

Student Support, Engagement, and Retention

+ Supervise the online student success coaching staff to promote enrollment and retention and to eliminate barriers to student success in collaboration with other Baruch academic service units.

+ Oversee the success team’s management of an online community space to serve as a communication hub for fully online students and to make Baruch co-curricular and extra-curricular programming accessible for fully online students.

+ Ensure timely and effective responses to student inquiries leading to increased applicants for all hybrid and online programs or liaise with vendors contracted to provide these services.

+ Track student enrollment, persistence, success, and completion. Produce reports as needed.

+ Develop tools and strategies to remove common challenges online students encounter.

QUALIFICATIONS

Bachelor's Degree and eight years' relevant experience required.

Must be a current CUNY employee.

Preferred Qualifications

+ Master’s degree in higher education administration, instructional design, education technology, or a related field.

+ A minimum of three years of experience in online and distance education initiatives in a university or college setting.

+ Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines.

+ Demonstrated course design or instructional design skills.

+ Demonstrated experience working independently and as part of a team.

+ Excellent interpersonal, written and oral communication skills.

+ Knowledge of online regulatory environments and state authorization requirements.

+ Experience with Brightspace (D2L) and Blackboard.

+ Experience instructing faculty in the development of online courses employing industry standards, course design principles and best practices.

CUNY TITLE OVERVIEW

Directs College activities and operations related to Academic matters to support academic policy and student learning strategies.

- Designs, implements and monitors an array of academic initiatives, programs, priorities, and functions

- Develops strategic plans, academic program proposals, and curricular reports

- Assesses outcomes to improve services and support student success

- Creates and oversees academic support initiatives

- Administers College articulation efforts

- Ensures compliance with accreditation standards and reporting requirements

- Liaisons with faculty and professional staff in departments and offices across the College

- Manages operational and program budgets; manages, trains, and develops staff

- Performs related duties as assigned.

CUNY TITLE

Higher Education Officer

FLSA

Exempt

COMPENSATION AND BENEFITS

$118,070- $126,333; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume and cover letter.

CLOSING DATE

January 30, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31674

Location

Baruch College