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Job Description Summary

Job Description

We are** **the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a **maker** **of possible** with us.

About the role:

The New Sales Representative performs initial or follow-up sales calls to prospective and current New Sales customers. The New Sales representative is responsible for ensuring that the customer contact in each prospective sales call meets the customer service and satisfaction.

Key responsibilities will include:

+ Articulating the features and benefits of Ostomy, Urology and ancillary product lines offered to include knowledge of all aspects of use and maintenance of medical supply equipment

+ Completing initial and follow-up calls on prospective leads via inbound and outbound calls/dialer to include identifying and resolving customer concerns within the process

+ Tracking daily production and submit daily sales logs to direct supervisor

+ Maintaining departmental call volume requirements to include inbound and outbound calls

+ Maintaining a high level of professionalism on every call and provide excellent customer service to all Liberator Customers

+ Meeting or exceeding monthly departmental sales goals as established by Sales Ops management

+ Adhering to phone activity/compliance standards to include Medicare guidelines, HIPAA, ACW, and minimum call volumes.

+ Assisting any dialed or transferred customer with their order or order related questions.

About you:

To be successful in this role, will require:

+ Communicating with potential customers via alternative mediums of internet chat, e-mail and click to call software

+ Maintaining a positive work atmosphere that embodies Liberator’s philosophy- Professional excellence, teamwork and integrity.

+ Maintaining high attention to detail throughout daily tasks and projects including accurate notation and details of each customer account to ensure proper and timely follow up

+ Assisting other departments and team members when required or requested to help meet business needs.

+ Seeking continual education opportunities to remain up to date with products and processes

+ Performing other duties and tasks as assigned

Education and experience required:

+ High School diploma / GED

+ One year of medical work or related experience

Shift Hours:

9:00am - 5:30PM, one late shift per week to 8:00pm and one Saturday per month

Click on Apply if this sounds like you!

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization’s investment in BD University, you will continually level up your tech skills and expertise.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit** **https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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Required Skills

Optional Skills

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Primary Work Location

USA FL - Stuart Airport Road

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.