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Our client, a leader in higher education, is seeking a dedicated and compassionate **Financial Aid Support Specialist – Higher Education** to join their team. As a **Financial Aid Support Specialist – Higher Education** , you will be an essential part of the Office of Financial Aid supporting students and families. The ideal candidate will demonstrate excellent communication skills, patience, and a proactive attitude, which will enable you to succeed and grow within the organization.

Job Title:** **Financial Aid Support Specialist – Higher Education

**Location:** New York, NY 10003 (On-site)

**Duration:** 4 Months (January 26, 2026 – May 8, 2026)

**Schedule:** Monday – Friday | 9:45 AM – 4:15 PM

_(5.5 paid hours per day; 1-hour unpaid lunch)_

**Pay Range:** $28-$32hr

The Opportunity

Join a premier Higher Education institution in Manhattan to support students and families during the critical spring financial aid cycle. This role is ideal for a professional with strong communication skills and an interest in student services, providing vital assistance in navigating the complexities of federal and institutional funding.

Key Responsibilities

+ **Student Advocacy & Support:** Act as a primary point of contact for phone inquiries, providing clear guidance on financial aid processes, "To-Do" list items, and account holds.

+ **System Navigation:** Assist families in navigating the **Albert Student Center** and the Federal **Studentaid.gov** website to ensure successful aid application and disbursement.

+ **Data Integrity:** Document detailed, professional case notes within the **ServiceLink** portal to ensure seamless follow-up by counseling staff.

+ **Cross-Departmental Collaboration:** Coordinate with various campus offices to ensure students receive comprehensive responses to multi-faceted inquiries.

+ **Regulatory Compliance:** Strictly adhere to **FERPA** guidelines to protect student privacy and sensitive data (Training provided).

+ **Triage & Escalation:** Exercise sound judgment to identify complex cases requiring intervention from senior Financial Aid Counselors.

Requirements

+ **Professionalism:** A positive attitude and the ability to handle sensitive financial conversations with empathy and discretion.

+ **Communication:** Exceptional verbal and written skills for high-volume phone coverage and digital documentation.

+ **Reliability:** A commitment to the full 4-month duration with punctual, consistent attendance.

+ **Adaptability:** Ability to respond professionally to feedback and thrive in a fast-paced academic environment.

Why This Role?

+ **Work-Life Balance:** Rare "school hours" schedule (9:45 AM – 4:15 PM) in the heart of Greenwich Village.

+ **Professional Development:** Comprehensive training on **ServiceLink** and **FERPA** compliance provided.

+ **Prestige:** Build your resume with experience at a world-class university.

Upon completion of waiting period, consultants are eligible for:

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Vision Plan

+ Health Savings Account

+ Health Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Supplemental Life Insurance

+ Short Term and Long Term Disability Insurance

+ Business Travel Insurance

+ 401(k), Plus Match

+ Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.