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NY HELP No

Agency Teachers' Retirement System

Title Section Manager-ERP Solutions

Occupational Category I.T. Engineering, Sciences

Salary Grade NS

Bargaining Unit CSEA Local 658 (NYS Teachers’ Retirement System)

Salary Range From $127734 to $143765 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Unclassified Service

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 10 Corporate Woods Drive

City Albany

State NY

Zip Code 12211

Duties Description The duties of the Section Manager - ERP Solutions include, but are not limited to, the following:Oversee the section's staff by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling and disciplining employeesManage resources effectively to fulfill business demands based on prioritization and organizational scheduling and roadmap planningMaintain a quality workforce by overseeing and participating in the recruitment, selection, orientation and training of staff, as well as identifying and developing personal growth opportunities for staffEnsure the organization’s effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing business solutions within our business application portfolio. This includes collaborating closely with other IT units to ensure collective coordination for the success of tasks and projectsPartner directly with business stakeholders to understand business needs, goals and prioritiesOversee quality assurance of applications to ensure accuracy, integrity and efficiencyRecommend information technology strategies within our business application portfolio by evaluating and anticipating requirements and identifying solutions. This will include close collaboration with other IT departmentsAccomplish financial objectives of the department by forecasting requirements and providing budgetary information as required for our business application portfolioMaintain quality customer service by establishing and enforcing organizational standards and reaching out to customers to understand their needs and to communicate IT issuesWork closely with the Manager of our Applications Architecture and Process Management section to ensure our solutions align with our application standards for design, reliability, security, and are aligned with our business objectives

Minimum Qualifications Minimum QualificationsA bachelor’s degree in computer science, data science, mathematics or a related field, and 3 years of experience at the supervisory level in Information Technology, including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization; ORAn associate degree in computer science, data science, mathematics, or a closely related field, and 4 years of experience at the supervisory level in Information Technology, including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization; ORFive years of experience at the supervisory level in Information Technology including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization.

Additional Comments Apply by: All applications must be submitted by 5:00 pm on Sunday, February 1, 2026. Applications received after 5:00 pm will not be considered.Note: Sponsorship is not available for this position. Applicants must hold unrestricted work authorization. NYSTRS is unable to sponsor or assume sponsorship of an employment visa for this position now or in the future.Position SummaryUnder the direction of either the Director or Assistant Director of IT- Enterprise Applications and Solutions, the Section Manager of ERP Solutions will plan, direct and coordinate the day-to-day and medium-term activities of assigned staff and units. This encompasses all functions including, but not limited to, budgeting, personnel planning, technological strategies, supervision of daily operations, business continuity planning, customer service, quality assurance, supporting business processes and critical business solutions. This position will be a key member of the Applications Architecture team and have significant responsibilities in the process of setting the long-term applications direction for NYSTRS. This position will interact will all levels of employees at NYSTRS and will include significant interactions with the executive team and will work closely with the management of all divisions and departments.Preferred QualificationsThe ideal candidate will have experience with the following:Directly developing or significant leadership of teams who have developed solutions within a market leading ERP platform and its related technology stacksUtilizing either Workday (HCM and FIN) or with Pension (Defined Benefit) packagesProficiency in facilitating meetings to elicit requirements from stakeholdersLeading project teams consisting of staff from multiple departments, coordinating their efforts and communicating progress to stakeholders and managementCommunicating IT operational activities and issues to various groups of stakeholders, as well as management and executive staffOverseeing subordinate staff by communicating job expectations, planning, monitoring and appraising job results, coaching, counseling and disciplining employees, and initiating, coordinating and enforcing policies and proceduresAdministering and participating in the recruitment, selection, orientation and training of staff, identifying and developing personal growth opportunities for staff, and maintaining a safe and secure work environment for staffAdditionally, the ideal candidate will demonstrate the following:Commitment to providing exceptional customer serviceExceptional leadership, communication, and interpersonal skillsAdvanced organizational and analytical skills with a strong ability to solve problemsProficiency in the use of Microsoft Office products which include Excel, PowerPoint and WordWork ModalityCurrently we have a hybrid work schedule which may be subject to change in the future.Salary GradeThis position is a Section Manager (SM)Job TypeManagement/Non-Civil ServiceEEO STATEMENTAt NYSTRS, diversity, equity, and inclusion are integral to our mission of providing our members with a secure pension and exceptional customer service. We are committed to fostering an inclusive and equitable culture where all diversity is valued and recognized as a source of strength and enrichment across all operations.NYSTRS is proud to provide equal opportunities to all employees and qualified applicants without regard to race, color, religion, creed, sex, gender expression or identity, national origin, age, ability and disability status, veteran status, marital status, pregnancy status, sexual orientation, citizenship, or any other legally protected class. We are committed to being a workplace that attracts, supports, and retains talented individuals from diverse backgrounds and experiences while championing equal opportunity across recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.All applications to NYSTRS should be done via our website. NYSTRS will never ask you to submit private information via email or direct you to submit private information to another site as part of our recruitment process.

Some positions may require additional credentials or a background check to verify your identity.

Name Christine DiPierno

Telephone 518/447-2906

Fax N/A

Email Address [email protected]

Address

Street 10 Corporate Woods Drive

City Albany

State NY

Zip Code 12211

Notes on Applying In order to be considered, please use this web address to review the posting on our applicant portal: https://www.nystrs.org/careers/job-opportunities/. Once on the applicant portal, click the title of the posting to review and submit an application.