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Description

Our Senior Transportation Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon’s success, which is built on a foundation of customer obsession, and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution. The Senior Transportation Manager is responsible for all aspects of the operations of the TOM teams within a specific node and may include responsibilities for stand-alone sites as well. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement, and building leadership bench strength within the TOM organization.

Multiple roles are expected across the network with flexibility for location based on candidates current location and relocation preferences.

Strategic Responsibilities & Deliverables:

• Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for TOM

• Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, forecasting, and peak season planning

• Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.

• Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.

• Establishes objectives and metrics for safety, quality, productivity, and customer experience

• Sets clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable

• Mentors and develops leaders and staff

• Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.

• Works closely with support staff (HR, Finance, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives

Basic Qualifications

- Bachelor's degree in engineering, commerce, business administration or equivalent, or 2+ years of Amazon experience

- 7+ years of direct leadership/supervisory experience

- 3+ years of performance metrics, process improvement or lean techniques experience

- Experience with staffing lifecycle, including interviewing, hiring, performance management, and terminations

- Work flexible schedules including weekends, nights, and holidays

Preferred Qualifications

- Bachelor's degree or above in Operations, Business, Project Management or Engineering

- 5+ years of direct management experience

- Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity

- Experience in multiple organizational functions such as compensation, forecasting or organizational development

- Experience in the areas of management and leadership development, organization development, learning and development, group facilitation, training and training design, or equivalent business experience

- Experience leading large teams/operations, including a salaried/hourly workforce, in a rapidly changing customer service, manufacturing, production or distribution environment

- Experience with leadership and mentorship of personnel within large organizations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, Rochester - 135,000.00 - 182,700.00 USD annually