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Adecco is assisting a local client recruiting for a Lead Customer service rep opportunities. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is driven by fast-paced innovation and offers continuous opportunities for career advancement. Apply now!

Payrate: 18.00/hr. (19.00/hr.)

Position Type: Onsite

Shift: Monday- Friday

Rotating shifts: 6:00 AM–2:00 PM and 10:30 AM–7:00 PM

Language Requirement: Must speak **English & Spanish fluently**

Weekly paycheck

Responsibilities for a Lead Customer service rep include but are not limited to:

+ Oversee **30–40 delivery routes daily** .

+ Stay in regular phone contact with driver teams.

+ Make sure drivers stay on schedule and follow procedures.

+ Address performance concerns and escalate if drivers are unresponsive.

+ Speak with customers when drivers need help explaining services.

+ Report any non-compliance, missing assets, or issues with returning teams.

Candidates for Lead Customer service rep must meet the following requirements to be considered:

+ **Fluent in English and Spanish** (speak, listen, and translate clearly).

+ **2+ years** experience in dispatch, logistics, delivery operations, or field operations.

+ Strong phone communication — assertive, calm, confident.

+ Comfortable working in a warehouse environment.

+ High School Diploma/GED

This Lead Customer Service Rep is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Lead Customer Service Rep position and other opportunities with Adecco, apply today!

**Pay Details:** $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.