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Lead. Coach. Execute. In the Field.

Natran Green Pest Control is seeking an experienced Field Service Manager to lead, develop, and support our service technician team. This role is hands-on and field-driven, with regular in-field work alongside technicians to maintain service quality, operational consistency, and team accountability. If you believe leadership happens in the field, not behind a desk, this role may be a strong fit.

Join the Mission!

Natran Green Pest Control is committed to delivering reliable, professional pest control services with a strong focus on operational excellence, integrity, and continuous improvement. We invest in our people, processes, and leadership to support long-term growth for both our team members and our customers.

What You Will Do

+ Lead and manage a team of technicians at various experience levels, including Apprentices, Standard Technicians, Specialty Technicians, and Master Technicians

+ Set clear expectations and consistently model professionalism, service quality, and company standards

+ Oversee daily scheduling and route assignments to support efficiency and coverage

+ Conduct regular field audits to evaluate technician performance, service quality, safety practices, and customer interactions

+ Train, coach, and mentor technicians through hands-on field leadership, feedback, and development plans

+ Regularly work alongside technicians in the field, including climbing ladders and performing work in confined spaces such as attics and crawl spaces, to support training and quality control.

+ Lead by example by actively participating in service delivery during peak periods and when additional field support is needed

+ Handle escalated service issues, customer concerns, and cancellations with a solutions-focused approach

+ Monitor key performance metrics and implement improvements to drive operational results

+ Ensure service vehicles, equipment, and supplies are maintained and ready for use

+ Partner with the Branch Manager on staffing needs, process improvements, and operational planning

+ Participate in hiring, onboarding, and ongoing team development initiatives

What You Bring

+ 3 or more years of field service operations experience

+ 1 to 2 years of supervisory or leadership experience strongly preferred

+ Certified Applicator License with Termite and Lawn and Ornamental categories, or willingness to obtain

+ Demonstrated ability to lead from the field through hands-on coaching and example

+ Comfort performing physical service work, including ladder use and confined space work in attics and crawl spaces

+ Strong communication and interpersonal skills

+ Comfort using technology and systems such as Google Workspace and FieldRoutes

+ Ability to manage conflict, prioritize effectively, and make sound decisions in a fast-paced environment

Physical and Work Environment

+ Field-based leadership role combining office planning and regular in-field service work

+ Ability to climb ladders, work in confined spaces, and perform physical inspections as required

+ Ability to lift up to 50 pounds and work outdoors in varying weather conditions

+ Occasional travel to other branch locations or off-site meetings may be required

Compensation and Benefits

+ Base salary: $60,000 to $70,000, depending on experience

+ Performance-based incentive program, with additional earnings tied to branch performance, service quality, and operational results

+ Estimated on-target earnings for Houston, TX: $70,000 to $85,000, based on meeting performance objectives

+ Comprehensive benefits including health, dental, vision, and 401(k)

+ Leadership development and career growth opportunities

Why Join Natran

+ Hands-on leadership role with direct operational impact

+ Clear performance expectations and accountability

+ Supportive, results-driven team culture

If you are ready to lead from the front and build a high-performing service team through hands-on field leadership, we encourage you to apply for the Field Service Manager position at Natran Green Pest Control.

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