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As a Closing Advisor, you will be the main point of contact for customers and real estate agents on specific transactions.

About the** **r** **ole

+ Interact and correspond with all parties involved in the settlement process

+ The main point of contact for the buyers, sellers, and agents

+ Manage each file from start to finish and make sure each team member is completing their workflow.

+ Ensure that the process stays organized and all contract contingencies are being met

+ Obtain pertinent info from customers/agents for the title department to clear the title

+ Provide strong customer service and title knowledge to deliver a great customer experience, and guide clients and agents through every step of the closing process

+ Answer our main phone line, explain title quotes, title insurance, and the settlement process to current and potential customers

+ Overseeing title and closing for all residential projects/clients in your market

+ Managing assigned tasking for yourself and your support team

+ Verifying title clearance of assigned files prior to closing

+ Working with the support team on title defects, issues, as well as a review of all entity documents for sufficiency.

+ Reviewing closing documents prior to, and after, closing to ensure completeness and accuracy

+ Ensure the file is balanced before sent to the funding

+ Ensure that documents for recording are complete and ready to record before sending them to post-closing.

+ Responsibilities may change at any time

+ Leadership can add to the Responsibilities at any time

About** **y** **ou

+ 3+years experienceas an Escrow Officer isrequired

+ Must have a strong customer service background

+ Strong written and verbal communication skills

+ Qualia, Tableau, Microsoft 365 knowledge is helpful

+ Attention to detail and the ability to be organized in a fast-paced environment.

+ A unique combination of organization and attention to detail: The overwhelming seems manageable, you commit to looking for things that are out ofplaceand you get more done in less time

+ A Multi-Tasker: You are able to work with high-level multi-tasking skills and prioritize in a fast-pacedconstantly changing environment. You alsohave the ability tobalance the workload to accommodate the demands of the job and exceed customer expectations

+ Excellent communication skills: When communicating, you hit the point from the get-go and deliver your message in a succinct manner

+ Tech-savvy:You'recomfortable with technology and learnnew programsquickly

+ A fun, caring, and humble attitude: We all work hard, butit'simportant to havea good time, look out for each other, and pitch in wherever needed

What** **y** **ou’ll** **g** **et

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks (https://careers.rocket.com/culture/benefits) .

About** **u** **s

**Rocket Close** is a leading national provider of title insurance, property valuations and settlement services. Here, you’ll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits. _Apply today to join a team that offers career growth, amazing_ _benefits_ _and the chance to work with leading industry professionals._

_This_ _job de_ _scription is an outline o_ _f the prim_ _ary responsibilities of this position and may be modified at the discretion of the_ _c_ _ompany at any_ _time.  Decision_ _s related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected b_ _y sta_ _te or federal law.  The_ _c_ _ompany provides reasonable_ _accommodations_ _to_ _qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at_ [email protected]

_Illinois, Maryland, Minnesota, Massachusetts, Colorado, Cleveland, New York City, New Jersey, Jersey City, California, D.C and Washington Candidates only: the compensation for this position is_ _$_ _26.45_ _.00_ _-_ _50.66_ _per hour_ _._ _The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off._ _More information_ _regarding_ _these benefits and others can be found_ here (https://url.us.m.mimecastprotect.com/s/\_BJHClY8MQF9kpgWSGf8CzlIAe?domain=myrocketcareer.com/) _._

_The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith_ _estimate_ _at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this_ _position,_ _that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position._

_Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring._