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Job Title: Pharmacy Support Specialist

Job Description

The Pharmacy Support Specialist is responsible for assisting staff with various tasks to ensure efficient workflow and adherence to time-sensitive deadlines within the pharmacy department.

Responsibilities

+ Assign incoming faxes using RightFax (or equivalent application) to ensure critical pharmacy turnaround time frames are met.

+ Send faxes on behalf of the pharmacy to appropriate parties within designated service level agreements.

+ Organize and prioritize a variety of administrative and clinical tasks based on importance and impact on members and providers.

+ Conduct member and provider research and update member profiles as needed.

+ Answer and conduct inbound and outbound calls with members and provider offices to resolve claims, including additional information requests and medication determination updates.

+ Perform special projects as assigned.

+ Run reports and distribute them to appropriate parties as necessary (Specialty Pharmacy).

+ Coordinate specialty drug inventory levels, including checking in, stocking, rotating stock, and pulling/returning expired products (Specialty Pharmacy).

+ Accept and unload deliveries (Specialty Pharmacy).

+ Manage warehouse supplies, including ordering and managing boxes, coolers, and packing materials (Specialty Pharmacy).

+ Pack and ship medications, supplies, and paperwork (Specialty Pharmacy).

Essential Skills

+ High School diploma or GED.

+ At least 6 months of experience in an office environment.

+ Experienced in pharmacy, data entry, and customer service.

Additional Skills & Qualifications

+ Proficiency in using fax applications like RightFax.

+ Strong organizational and prioritization skills.

+ Effective communication skills for managing calls and resolving claims.

Work Environment

The role involves working in a dynamic pharmacy environment where attention to detail and meeting deadlines are crucial. It requires the handling of specialty pharmacy tasks, including inventory management and shipping logistics. The position may involve standard office hours with potential for additional hours based on workload and special projects.

Job Type & Location

This is a Contract to Hire position based out of Arizona City, AZ.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jan 21, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.