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Operations Specialist
- Robert Half Office Team (Plymouth, MN)
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Description
We are looking for an Operations Administrator to join a team in Plymouth. This long-term contract role is designed to support a growing field team by managing service orders and overseeing shipping coordination. The position is ideal for individuals who thrive in fast-paced environments and enjoy working on both day-to-day operations and project-based initiatives.
Responsibilities:
• Open, track, and close service orders efficiently to support field team operations.
• Coordinate the shipment of service parts, including management of trunk stock for field engineers.
• Document and map workflows for service order processes to ensure streamlined operations.
• Assist in developing training materials for field service engineers and external distributors.
• Provide operational support for process improvement projects as needed.
• Train on company systems and execute end-to-end service order workflows.
• Partner with internal teams to improve service order lifecycle management.
• Monitor and respond to high volumes of field requests while maintaining accuracy and attention to detail.
• Prepare materials for shipment and ensure timely delivery to customers and field teams.
• Collaborate with team members to ensure alignment on operational priorities and goals.
Requirements
• Minimum of 3–5 years of experience in operations or administrative roles.
• Proficiency in SAP, Excel, and PowerPoint.
• Familiarity with SAP or similar systems is preferred.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Excellent communication abilities to work with internal teams and external stakeholders.
• Detail-oriented mindset with a focus on accuracy and efficiency.
• Customer-focused approach to address field team and client needs.
• Demonstrated project management skills to handle process improvements and training initiatives.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
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