• Director of Case Management

    Robert Half Legal (Renton, WA)


    Description

    Director of Case Management

     

    Compensation: $100,000–$125,000 DOE + Quarterly Incentive Bonuses

     

    Benefits: Fully covered Medical & Dental, Free Parking, 4 Weeks PTO

     

    Employment Type: Full-Time | Onsite/Hybrid

     

    About the Firm

     

    We are a leading, client‑focused Personal Injury law firm with offices in Renton and Tacoma. Our team is dedicated to delivering exceptional service, compassionate support, and outstanding results for injured clients throughout Washington. As we continue to grow, we are seeking a seasoned and proactive Director of Case Management to lead our Case Manager team and drive excellence across our pre‑litigation operations.

    Position Overview

    The Director of Case Management will oversee the firm’s Case Manager team, ensure high-quality handling of all pre‑litigation files, and support the efficient progression of cases toward settlement. This leadership role requires strong people management skills, personal injury expertise, and the ability to troubleshoot complex or stalled cases. The ideal candidate is a confident leader, an excellent communicator, and a strategic problem solver who thrives in a fast‑paced environment.

    Key Responsibilities

    + Lead, mentor, and supervise the Case Manager team across both office locations.

    + Oversee the firm’s pre‑litigation case inventory, ensuring timely and accurate case handling.

    + Serve as a resource for complex or challenging cases, offering guidance and strategic direction.

    + Monitor team performance, productivity, and adherence to firm processes and best practices.

    + Collaborate with attorneys and support staff to move files efficiently through the settlement pipeline.

    + Develop and implement operational improvements to enhance workflow, client service, and case outcomes.

    + Assist in training, onboarding, and ongoing professional development of Case Managers.

    + Maintain a strong understanding of personal injury procedures, client communication standards, and medical treatment timelines.

    + Ensure consistent, high-quality documentation and communication across all active files.

     

    What We Offer

     

    + Competitive base salary: $100,000–$125,000 DOE

    + Lucrative Quarterly incentive bonuses

    + Fully covered Medical & Dental insurance

    + 4 weeks PTO

    + Free parking

     

    To submit your resume confidentially please send to Sam(dot)Sheehan(at)RobertHalf(dot)(com)

    Requirements

    7+ YOE in Personal Injury Case Management required

     

    Strong knowledge of personal injury claims processes, medical records review, demand preparation, and settlement negotiation workflows.

     

    Experience using FileVine preferred but not required

     

    2+ years of supervisory or team leadership experience.

     

    Ability to work on a hybrid basis in Renton or Tacoma

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .